Administrative Support Officer

Brenwards Ltd.; Northfleet; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension

Employee Assistance Programme (EAP)

Birthday day off

Volunteer leave (up to 2 days)

Training and progression opportunities

Descripción de la vacante

Brenwards Ltd. in Northfleet, Kent, is seeking a committed Administrative Support Officer for a full-time role within the Building and Planning team. You will provide quality administrative support, handle customer calls, and use CRM software under the Contracts Manager's supervision.

The salary is £28,980 per annum with 28 days plus bank holidays, a birthday day off, volunteer leave options, pension, and an Employee Assistance Programme, plus training and progression opportunities.

Formación

• Excellent communication skills and politeness at all levels.
• Ability to work under pressure and handle calls.
• Proficiency in CRM software for administrative tasks.
• Excellent customer service and teamwork.

Responsabilidades

• Handle inbound and some outbound calls daily.
• Provide administrative support to the Contracts Manager and Building and Planning team.
• Enter and manage information in CRM and other systems.
• Support the team with general office tasks and coordination.

Conocimientos

Communication skills

Work under pressure

Attention to detail

Teamwork

Herramientas

CRM software

Descripción del empleo

Brenwards is growing and we’d love you to grow with us!

We are seeking to welcome a committed full-time Administrative Support Officer to join our family friendly company based in Northfleet, Kent. You will be joining the Building and Planning team to provide quality administrative support to the team including Key Client administrative requirements and other operational staff requirements.

We are a highly successful Building and Electrical company established in 1984 as a small electrical contractor and we’ve gradually and organicallyexpanded over the years. You will be joining us in our growth as we continue in our vision to deliver high standards of Building and Electrical services with a focus on quality, customer service, value for money and people.

In your role, you will be required to use your excellent communication skills and your ability to work under pressure to help handle inbound and some outbound calls on a daily basis. You will be required to use your attention to detail, and proficiency in CRM software to carry out administrative duties under the supervision of the Contracts Manager.

To be successful in this role, you must have the ability to communicate at all levels, always ensuring politeness and professionalism, a good team player with the willingness to “go the extra mile” to provide excellent customer service. Continuous commitment to the Company Vision, Mission and focus on high quality and customer service is a must.

The exciting opportunity offers a salary of £28,980 per annum with a generous 28 days plus bank holidays, one day holiday for your birthday, up to two days paid leave for volunteer work, pension, Employee Assistance Programme (EAP) with excellent training and progression opportunities.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We therefore welcome applications fromall backgrounds of the community.

We do not offer visa sponsorship.