Administrative Support Officer — Growth & Customer Care

Brenwards Ltd.; Northfleet; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

Employee Assistance Programme (EAP)

Birthday day off

Volunteer leave (up to 2 days)

Training and progression opportunities

Job summary

Brenwards Ltd. in Northfleet, Kent, is seeking a committed Administrative Support Officer for a full-time role within the Building and Planning team. You will provide quality administrative support, handle customer calls, and use CRM software under the Contracts Manager's supervision.

The salary is £28,980 per annum with 28 days plus bank holidays, a birthday day off, volunteer leave options, pension, and an Employee Assistance Programme, plus training and progression opportunities.

Qualifications

• Excellent communication skills and politeness at all levels.
• Ability to work under pressure and handle calls.
• Proficiency in CRM software for administrative tasks.
• Excellent customer service and teamwork.

Responsibilities

• Handle inbound and some outbound calls daily.
• Provide administrative support to the Contracts Manager and Building and Planning team.
• Enter and manage information in CRM and other systems.
• Support the team with general office tasks and coordination.

Skills

Communication skills

Work under pressure

Attention to detail

Teamwork

Tools

CRM software

Job description

Brenwards Ltd. in Northfleet, Kent, is seeking a committed Administrative Support Officer for a full-time role within the Building and Planning team. You will provide quality administrative support, handle customer calls, and use CRM software under the Contracts Manager's supervision.

The salary is £28,980 per annum with 28 days plus bank holidays, a birthday day off, volunteer leave options, pension, and an Employee Assistance Programme, plus training and progression opportunities.