Administrative Specialist: Blue Badge & Data Systems

Derbyshire County Council; East Midlands; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme

25 days annual leave

Flexible working

Training and development

Travel expenses reimbursed

Cycle to work scheme

Eye tests and wellbeing services

Discounts and cashback

Job summary

Derbyshire County Council in Matlock is seeking a proactive Business Services Assistant to support the Headquarters Team with admin tasks and Blue Badge processing. You will join a friendly, experienced team and contribute to delivering efficient client services in a busy office environment.

The role emphasises accuracy, teamwork and a flexible approach to workload while handling payments, records updates and diverse admin duties. Office attendance is required weekly.

Qualifications

• Strong communication and customer service skills.
• Excellent organisational abilities and attention to detail.
• Ability to work in a busy team and meet deadlines.
• Experience using ICT and internal systems.

Responsibilities

• Process new and renewal Blue Badge applications.
• Liaise with internal departments and external clients.
• Work with Mosaic and paper-based applications.
• Handle payments and refunds in line with procedures.
• Update records across systems for client changes.

Skills

Communication skills

ICT proficiency

Teamwork

Organisational skills

Attention to detail

Confidentiality/GDPR understanding

Tools

Mosaic

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Job description

Derbyshire County Council in Matlock is seeking a proactive Business Services Assistant to support the Headquarters Team with admin tasks and Blue Badge processing. You will join a friendly, experienced team and contribute to delivering efficient client services in a busy office environment.

The role emphasises accuracy, teamwork and a flexible approach to workload while handling payments, records updates and diverse admin duties. Office attendance is required weekly.