Dynamic Business Support Assistant (12-Month)

Staffordshire County Council; Burton upon Trent; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff rewards scheme

Job summary

Staffordshire County Council in Burton upon Trent is seeking a proactive Business Support Officer to provide high-quality administrative assistance across Children and Families Service. The role focuses on being a first point of contact for practitioners and delivering timely, professional responses while supporting customer services tasks.

You will handle a range of admin duties, including document creation, meeting support, data entry into information systems, and basic financial transactions.

Qualifications

• Level 2 in Business Administration or equivalent experience.
• GCSE English and Maths (grade C/4) or equivalent.
• Strong written and verbal communication with diverse stakeholders.
• Accurate data input and ability to support performance management.
• Flexible approach to changing workloads and priorities.
• Good time management and ability to work under pressure.

Responsibilities

• Being a first point of contact for practitioners and stakeholders.
• Providing administrative support for meetings and document preparation.
• Inputting and maintaining information systems accurately.
• Processing basic financial transactions and records.
• Producing high quality documents for practitioners.
• Offering guidance on IT usage and system onboarding.

Skills

First point of contact

Administrative support

Communication skills

Data entry

Time management

Teamwork

Education

Level 2 in Business Administration

GCSE English and Maths grade C/4

Tools

Microsoft Office

Information systems

Job description

Staffordshire County Council in Burton upon Trent is seeking a proactive Business Support Officer to provide high-quality administrative assistance across Children and Families Service. The role focuses on being a first point of contact for practitioners and delivering timely, professional responses while supporting customer services tasks.

You will handle a range of admin duties, including document creation, meeting support, data entry into information systems, and basic financial transactions.