Administrative Officer - Front Desk & Admin Ops

Action-For-Children; Newcastle upon Tyne; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Over 7 weeks inclusive paid leave and

Job summary

Action for Children is seeking an Administrative Officer in Newcastle upon Tyne. The role involves providing a professional front-of-house service, coordinating meetings and minutes, and supporting managers with correspondence and data handling.

You will maintain information systems, manage financial records, and work across North and Outer West Newcastle locations with a collaborative team. Training and development opportunities are available within a supportive environment.

Qualifications

• Experience delivering a confidential, professional administrative service.
• Ability to liaise effectively with external partners and coordinate activities.
• Strong IT skills with confidence creating spreadsheets, presentations and maintaining accurate records.
• Collaborative approach and ability to work within a team.
• Excellent attention to detail and willingness to learn new processes.

Responsibilities

• Provide a professional, welcoming front‑of‑house service.
• Organise and coordinate meetings, including taking accurate minutes.
• Prepare, format and distribute documents and information.
• Support managers by handling correspondence and enquiries.
• Maintain information systems and help present data clearly.
• Keep accurate, up-to-date financial records including purchase orders and invoices.

Skills

Front-of-house service

IT skills

Communication skills

Administrative support

Education

Business Administration NVQ Level 2 or equivalent

Tools

Spreadsheets

Presentations

Records management

Job description

Action for Children is seeking an Administrative Officer in Newcastle upon Tyne. The role involves providing a professional front-of-house service, coordinating meetings and minutes, and supporting managers with correspondence and data handling.

You will maintain information systems, manage financial records, and work across North and Outer West Newcastle locations with a collaborative team. Training and development opportunities are available within a supportive environment.