Administrative Officer: Front-of-House & Ops Support

Action for Children; Newcastle upon Tyne; Remote; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Paid annual leave

Cycle to work scheme

Professional training opportunities

Flexible parental leave

Life assurance

Blue Light Card discounts

Wellbeing day

Job summary

Action for Children in Newcastle upon Tyne is seeking an Administrative Officer to keep teams running smoothly, handle reception, finance and meeting support, and improve systems. You’ll manage records, invoices and data while supporting colleagues across North and Outer West Newcastle locations.

The role requires an organised, proactive administrator with strong IT and communication skills, capable of working independently and as part of a team.

Qualifications

• Business Administration NVQ Level 2 or equivalent.
• Strong IT skills with spreadsheets and presentations.
• Experience delivering confidential, well-organised administrative service.
• Ability to liaise with external partners and coordinate activities.
• Collaborative team player with clear written and verbal communication.
• Excellent attention to detail and willingness to learn.

Responsibilities

• Provide a professional front‑of‑house service.
• Organise meetings and take accurate minutes.
• Prepare, format and distribute documents.
• Manage correspondence and enquiries for managers.
• Maintain information systems and data reporting.
• Keep up-to-date financial records including purchase orders and invoices.

Skills

IT skills

Spreadsheets

Presentations

Record keeping

Communication skills

Liaison with partners

Teamwork

Attention to detail

Education

Business Administration NVQ Level 2

Job description

Action for Children in Newcastle upon Tyne is seeking an Administrative Officer to keep teams running smoothly, handle reception, finance and meeting support, and improve systems. You’ll manage records, invoices and data while supporting colleagues across North and Outer West Newcastle locations.

The role requires an organised, proactive administrator with strong IT and communication skills, capable of working independently and as part of a team.