School Admin & Reception Lead – Term-Time, Newcastle

Protocol Education Limited; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Job summary

Protocol Education is recruiting a School Administrator to support a busy SEND school in Newcastle upon Tyne. You will be the first point of contact for parents, visitors and external agencies, requiring excellent communication and organisational skills.

As part of the administration team, you will manage reception duties, answer calls and emails, maintain pupil records, and support attendance monitoring. The role suits candidates with school admin experience or a strong organisational

Qualifications

• Previous administration experience required.
• Excellent organisational skills.
• Strong IT skills.
• Ability to prioritise workloads effectively.
• Professional and welcoming approach.
• Experience in school administration is desirable but not essential.

Responsibilities

• Manage reception duties and visitor enquiries.
• Answer telephone calls and emails.
• Maintain pupil records and databases.
• Support attendance monitoring.
• Prepare letters and school communications.
• Organise meetings and appointments.
• Provide administrative support to staff and senior leaders.

Skills

Reception duties

Phone handling

Pupil records management

Attendance monitoring

Organisational skills

IT skills

Prioritisation

Tools

Microsoft Office

SIMS

Job description

Protocol Education is recruiting a School Administrator to support a busy SEND school in Newcastle upon Tyne. You will be the first point of contact for parents, visitors and external agencies, requiring excellent communication and organisational skills.

As part of the administration team, you will manage reception duties, answer calls and emails, maintain pupil records, and support attendance monitoring. The role suits candidates with school admin experience or a strong organisational