Administrative & Customer Support Specialist (Derbyshire)

Triumph Consultants Limited; Long Eaton; On-site; GBP 14,000 - 21,000; Full time

Job summary

Triumph Consultants is hiring a Business Services Administrator to join a busy welfare assistance team in Derbyshire. The role is office-based in Long Eaton, with 27–37 hours weekly and a 5-month contract. The successful candidate will handle telephone enquiries, data entry, and coordination with residents and professionals.

Key requirements include at least 1 year in administration, strong IT and Microsoft Office skills, and the ability to manage a busy workload and meet deadlines.

Qualifications

• At least 1 year experience in an administrative environment.
• Good administrative, organisational and customer service skills.
• Confident using Microsoft Office packages and IT systems/databases.
• Strong communication skills, both in person and over the telephone.
• Able to manage workload, maintain accurate records and meet deadlines.

Responsibilities

• Provide general administrative support, including data entry, scanning, filing, document preparation and correspondence.
• Monitor shared email accounts and handle telephone enquiries, messages and call redirection.
• Support meetings, including room bookings, invitations, recording discussions and distributing action points.
• Maintain electronic and manual records and use IT systems to enter, update and extract information.
• Support day-to-day team operations, including post, stock, finance processes and customer-facing duties.

Job description

Triumph Consultants is hiring a Business Services Administrator to join a busy welfare assistance team in Derbyshire. The role is office-based in Long Eaton, with 27–37 hours weekly and a 5-month contract. The successful candidate will handle telephone enquiries, data entry, and coordination with residents and professionals.

Key requirements include at least 1 year in administration, strong IT and Microsoft Office skills, and the ability to manage a busy workload and meet deadlines.