Business Services Assistant

East Midlands Councils/East Midlands Jobs; Chesterfield; Hybrid; GBP 20,000 - 26,000; Part time

Benefits offered by this job

Local Government Pension Scheme

Flexible working options

Training and development opportunities

Paid travel expenses for work

Smarter travel scheme

Eye tests and counselling

Derbyshire rewards

Job summary

Derbyshire County Council is seeking committed and flexible individuals to join the Business Services Team as Administrative Support. This fast-paced, varied role requires strong organisational skills and the ability to meet deadlines in a changing environment.

You will be part of a friendly team based at The Quad, Chesterfield. You will attend the office a minimum of four days per week, with some flexible arrangements.

Qualifications

• Experience in a busy, customer-focused admin environment.
• Strong organisational skills and ability to meet deadlines.
• Good communication and ability to work across teams.

Responsibilities

• Gathering and inputting information onto a bespoke client database.
• Supporting operational staff.
• Taking calls on the professional advice line and signposting.
• Working with a team supporting front-door services for Adult Services.

Skills

Organisational skills

Communication skills

Team player

Attention to detail

Tools

Microsoft Office

Job description

An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support. We have a centralised support function to deliver efficient, consistent processes and collaborative working across the council.

You will be joining a friendly team of experienced Business Services Assistants. This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

While the role provides flexibility, you are required to attend the office for a minimum of four days per week. Weekly arrangements may vary, and flexibility to work in the office when required is essential. The team is based at The Quad, Chesterfield

The working pattern for this role will be 18.5 hours worked over either

Monday, Tuesday and Wednesday morning, or Wednesday afternoon, Thursday & Friday.

What you’ll be doing

• Gathering and Inputting information onto a bespoke client database
• Supporting operational staff
• Taking calls on the professional advice line and signposting
• Working alongside a dedicated team of professionals supporting the front-door services for Adult Services

What we’re looking for:

• Have experience in a

busy, customer-focused admin environment

• Be organised and able to
• Have strong communication and

confidentiality and GDPR requirements

• Work well across teams and use initiative to solve problems

Employees have access to a range of benefits and discounts including

:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time staff).
• Flexible working options
• Training and development opportunities
• Paid travel expenses for work related travel
• Smarter travel scheme including access to the cycle to work scheme
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

Have a question about the role? Please contact

[e-mail] and your request will be forwarded to the service.

Due to this post having administrative privileges within the Councils IT systems, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.

Provisional interview date: Week commencing 2nd November 2026