Flexible Admin Assistant – Front Office for Social Care

Derbyshire County Council; East Midlands; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Generous Annual Leave 25–30 days

Flexi Time

Local Government Pension Scheme

Wellbeing Support Framework

Training and Development

Cycle to Work

Salary Sacrifice for Electric/Plug-in

Derbyshire Rewards

Wellbeing resources

Career progression opportunities

Job summary

Derbyshire County Council is seeking a Business Services Assistant to deliver professional administrative support across services. You will be the friendly first point of contact via telephone, support Adult Social Care teams, and coordinate incoming work while ensuring records are accurate in line with data protection requirements.

The role offers flexibility in working arrangements, with a Monday, Tuesday and Friday 9am-5pm pattern and potential for discussion on flexible hours to meet service

Qualifications

• Strong organisational skills and ability to prioritise tasks.
• Experience in a busy, customer-focused administrative environment.
• Strong communication and ICT skills are essential.
• Understand the importance of confidentiality and GDPR requirements.
• Able to work independently and as part of a team.

Responsibilities

• Provide efficient and professional admin support across services.
• Act as first point of contact via our telephone service.
• Support Adult Social Care teams with administrative tasks.
• Coordinate incoming work and ensure records are kept accurately.

Skills

Organisational skills

Customer-focused

Communication skills

ICT skills

Teamwork

Tools

MS Office

GDPR awareness

Job description

Derbyshire County Council is seeking a Business Services Assistant to deliver professional administrative support across services. You will be the friendly first point of contact via telephone, support Adult Social Care teams, and coordinate incoming work while ensuring records are accurate in line with data protection requirements.

The role offers flexibility in working arrangements, with a Monday, Tuesday and Friday 9am-5pm pattern and potential for discussion on flexible hours to meet service