Administrative Coordinator - Patient Services & Operations

York And Scarborough Teaching Hospitals Nhs Foundation Trust; York and North Yorkshire; Presencial; GBP 24.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

NHS Pension Scheme

27 days holiday rising to 33

Relocation package up to 30% of salary

Descripción de la vacante

York And Scarborough Teaching Hospitals Nhs Foundation Trust is seeking an organised Administrative Coordinator to coordinate the administrative function of the Tier 3 Specialist Weight Management Service. You will manage referrals, appointments, waiting lists and group activity while maintaining systems and producing reports.

The role requires Level 4/5 education or equivalent, strong IT and communication skills, and prior NHS admin experience is desirable.

Formación

• Educated to NVQ Level 4/5, BTEC Level Higher National Diploma & Certificate (HND/C) or equivalent level.
• Word Processing and Computer literacy skills to RSA3/NVQ3 Level
• Previous Administrative experience (2 years minimum), including a minimum of 6 months Staff Management/Supervisory experience
• Previous experience of dealing with sensitive and/or complex situations

Responsabilidades

• Plan and coordinate referrals, appointments, waiting lists, group programmes and other administrative activity, adjusting priorities to meet service needs.
• Act as a key contact for patients, carers, staff and external partners, providing clear information and handling sensitive or complex enquiries with tact.
• Maintain secure data and produce routine or ad hoc activity reports.
• Develop and maintain administrative procedures, ensuring Trust policies, information governance and relevant service standards are followed.
• Prepare papers and action logs for multidisciplinary and service meetings, and support audits, surveys and service evaluation.
• Coordinate stock, equipment and other delegated resources.
• Provide day-to-day supervision, workload coordination, induction and support for administrative staff.
• Work independently, elevate concerns appropriately.

Conocimientos

Admin experience

Supervisory experience

Handling sensitive information

Prioritisation and organisation

Communication skills

Educación

NVQ Level 4/5 or equivalent

Herramientas

Word Processing/IT literacy (RSA3/NVQ3)

Descripción del empleo

York And Scarborough Teaching Hospitals Nhs Foundation Trust is seeking an organised Administrative Coordinator to coordinate the administrative function of the Tier 3 Specialist Weight Management Service. You will manage referrals, appointments, waiting lists and group activity while maintaining systems and producing reports.

The role requires Level 4/5 education or equivalent, strong IT and communication skills, and prior NHS admin experience is desirable.