Administrative Clerk - Facility Ops & Customer Care

Albany Medical Center; New Leeds; On-site; GBP 31,000 - 41,000; Full time

Job summary

Albany Med Health System is seeking an Administrative Clerk in Facility Maintenance for the day shift. The role handles mail, filing, data entry, and reception, coordinating with staff, volunteers, and external vendors to ensure smooth operations and a high level of customer service.

The position requires a High School Diploma or GED, strong organizational skills, and proficiency in Microsoft Office. Experience in an office environment is preferred and a team-oriented approach is essential.

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• 1-3 years Executive Secretary experience preferred.
• 1-3 years General Office Experience preferred.
• Working knowledge of office equipment (printers, fax machines).
• Excellent attention to detail and organizational skills.
• Ability to manage confidential information.
• Proficiency in Microsoft Office (Word, Excel).
• Excellent written and verbal customer service skills.
• Ability to coordinate and work as a team with various disciplines and departments.
• Ability to read, understand and follow oral and written instructions.
• Strong organizational and time management skills.

Responsibilities

• Maintain adequate supplies of current forms, office supplies and equipment.
• Greet customers/patients in a friendly and professional manner.
• Organize and maintain office filing system including filing correspondence and other documents and files in a timely manner.
• Update and distribute department documentation including but not limited to policies and procedures.
• Input data directly into databases and review data for accuracy.
• Handle the processing of standard professional correspondence on behalf of a department.
• Prepare or run basic reports required by the department.
• Process paperwork and reviews for accuracy.
• Scan and files paperwork.

Skills

Customer service

Attention to detail

Organizational skills

Time management

Teamwork

Data entry

Written communication

Verbal communication

Reading & following instructions

Confidential information handling

MS Office (Word, Excel)

Office equipment proficiency

Education

High School Diploma/G.E.D.

Associate Degree

Tools

Microsoft Word/Excel

Printers & fax machines

Job description

Albany Med Health System is seeking an Administrative Clerk in Facility Maintenance for the day shift. The role handles mail, filing, data entry, and reception, coordinating with staff, volunteers, and external vendors to ensure smooth operations and a high level of customer service.

The position requires a High School Diploma or GED, strong organizational skills, and proficiency in Microsoft Office. Experience in an office environment is preferred and a team-oriented approach is essential.