ED Access & Registration Specialist I

Albany Medical Center; New Leeds; On-site; GBP 35,000 - 45,000; Full time

Job summary

Albany Medical Center seeks an ED Access Specialist I to operate in a high-pressure emergency department setting. This hybrid role blends access coordination with health unit coordination, rotating across triage, EMS desk, and bedside registration.

You will identify patients accurately, collect demographics and insurance details, obtain regulatory signatures, and support discharge processes while maintaining EMTALA compliance and patient safety.

Qualifications

• High School Diploma or GED required.
• Associate’s degree preferred.

Responsibilities

• Identify patients accurately in a fast-paced ED environment.
• Register patients at bedside, collecting demographics and insurance information.
• Obtain signatures for regulatory forms and document management.
• Answer multi-line calls and manage inquiries calmly and professionally.
• Support EMS desk and ED operations to ensure timely patient processing.

Skills

Communication skills

Emotional intelligence

Team oriented

High stress adaptability

Conflict management

Patient-centric service

Excellent communication

Education

High School Diploma/G.E.D.

Associate's Degree (preferred)

Job description

Albany Medical Center seeks an ED Access Specialist I to operate in a high-pressure emergency department setting. This hybrid role blends access coordination with health unit coordination, rotating across triage, EMS desk, and bedside registration.

You will identify patients accurately, collect demographics and insurance details, obtain regulatory signatures, and support discharge processes while maintaining EMTALA compliance and patient safety.