Administrative Assistant, Hire Desk — Career Growth

King Lifting; East Midlands; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Salary & benefits

Depot bonus

Holidays

Pension scheme

Life assurance

Employee assistance

Flexible benefits

Recognition programs

Discount schemes

Career progression

Job summary

King Lifting is seeking an enthusiastic Administration Assistant to join our busy Hire Desk in the General Cranes Division at West Drayton. This office-based role provides varied administrative support and the opportunity to deliver excellent customer service, contribute to quotations, and help keep the depot running smoothly.

You will work closely with Head Office to resolve invoice queries, input timesheets, and maintain trackers and records.

Qualifications

• Minimum of 2 years' administrative experience.
• Strong knowledge of the Microsoft Office suite.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Ability to prioritise workloads and work under pressure.
• Attention to detail and accuracy.
• Experience in a Hire Desk or crane/construction industry is advantageous.

Responsibilities

• Delivering excellent customer service via telephone and email.
• Preparing customer quotations and drafting hire contracts.
• Working closely with Head Office to resolve invoice queries.
• Processing and inputting timesheets accurately within Company systems.
• Maintaining trackers and internal systems to ensure information is accurate, up-to-date and complete.
• Attending weekly review meetings to support the timely and accurate completion of invoicing.
• Providing general administrative support to the Hire Desk team.
• Supporting depot operations in relation to welfare, safety, working hours compliance and environmental, health and safety requirements.

Skills

Administrative experience

Communication skills

Time management

Attention to detail

Organisational skills

Work under pressure

Hire Desk experience

Tools

Microsoft Office

Job description

King Lifting is seeking an enthusiastic Administration Assistant to join our busy Hire Desk in the General Cranes Division at West Drayton. This office-based role provides varied administrative support and the opportunity to deliver excellent customer service, contribute to quotations, and help keep the depot running smoothly.

You will work closely with Head Office to resolve invoice queries, input timesheets, and maintain trackers and records.