Administrative Assistant – Customer Liaison

Maple Gate; Greater London; On-site; GBP 23,000; Full time

Job summary

A growing company in London is seeking a proactive Administrative Assistant to manage customer inquiries and support day-to-day operations. The ideal candidate will possess strong communication skills and have prior administrative or customer service experience. This full-time role offers a salary of £22,030 per annum with immediate start availability.

Qualifications

• Strong communication skills in writing and speaking.
• Professional demeanor and excellent organizational skills.
• Experience in administration or customer service preferred.
• Proficient with Microsoft Office Suite.
• Ability to multitask and work independently.

Responsibilities

• Respond to customer queries through various channels.
• Maintain records and databases accurately.
• Assist with scheduling and document preparation.
• Coordinate with team members for seamless operations.
• Perform administrative duties as required.

Skills

Strong written and verbal communication skills

Friendly, professional, and organised

Previous admin or customer service experience

Confident using Microsoft Office and other digital tools

Able to manage multiple tasks and work independently

Job description

Location: London, UK. Job Type: Full-time. Salary: £22,030 per annum.

About the Role

We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day‑to‑day administrative tasks to keep everything running smoothly.

Key Responsibilities

• Respond to customer queries through messaging platforms, emails, and phone.
• Maintain accurate records and databases.
• Assist with scheduling, document preparation, and general admin support.
• Work closely with other team members to ensure smooth operations.
• Complete ad‑hoc administrative duties as needed.

What We’re Looking For

• Strong written and verbal communication skills.
• Friendly, professional, and organised.
• Previous admin or customer service experience is a plus.
• Confident using Microsoft Office and other digital tools.
• Able to manage multiple tasks and work independently.

About Us

We’re a growing London‑based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment.

Apply Now!

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Day Shift: 9:00 AM – 6:00 PM | Night Shift: 6:00 PM – 3:00 AM
Salary: up to £22,030 yearly
Starting time: Immediate start!

About Maple Gate: We’re a growing London‑based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment.