Administrative Assistant – Clerical & Reception

NHS National Services Scotland; Hamilton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension scheme

Annual incremental salary progression

Paid sick leave

NHS discounts

Job summary

NHS Lanarkshire is seeking an Administrative and Clerical support to assist clinical and non-clinical staff and help ensure the smooth running of the service.

The role operates Monday to Friday 08:30-13:15hrs and includes reception, switchboard, mail distribution, and information provision to patients and service users. Strong communication and IT skills and the ability to work under pressure are essential.

Qualifications

• Educated to standard grade level or experience in a similar role.
• Well developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.
• Understanding of a range of procedures and processes.
• Ability to prioritise work and work on own initiative whilst under pressure.
• Proficient I.T. skills which include a working knowledge of Microsoft packages.
• Ensuring confidentiality, diplomacy and discretion are maintained at all times

Responsibilities

• Provide Administrative and Clerical support to clinical/corporate staff to facilitate more appropriate use of clinical/corporate resources.
• Provide patients and other service users with information and assistance as appropriate.
• General reception duties
• Switchboard
• Sort and distribute incoming and outgoing mail
• Photocopying

Skills

Interpersonal skills

Communication skills

Organisation

IT skills

Confidentiality

Prioritisation

Microsoft Office

Education

Standard grade education

Tools

Microsoft Office

Job description

NHS Lanarkshire is seeking an Administrative and Clerical support to assist clinical and non-clinical staff and help ensure the smooth running of the service.

The role operates Monday to Friday 08:30-13:15hrs and includes reception, switchboard, mail distribution, and information provision to patients and service users. Strong communication and IT skills and the ability to work under pressure are essential.