Clerical Officer

NHS Ayrshire & Arran; Wishaw; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual Leave 35 days incl. publicholid

NHS pension

Annual incremental salary progression

Paid sick leave increasing with length

Job summary

NHS Lanarkshire is recruiting an Administrative and Clerical Support role to ensure the smooth running of clinical and non-clinical services across our facilities. The post involves general reception duties, switchboard coverage, mail distribution, and photocopying.

The ideal candidate will have education to standard grade or relevant experience, strong communication, interpersonal, and organisational skills, and a customer-focused approach.

Qualifications

• Educated to standard grade level or experience in a similar role.
• Well developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.

Responsibilities

• General reception duties.
• Switchboard.
• Sort and distribute incoming and outgoing mail.
• Photocopying.

Skills

Communication

Interpersonal skills

Organisational skills

Education

Standard Grade Level or equivalent

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.

In This Key Role, You Will

• General reception duties.
• Switchboard.
• Sort and distribute incoming and outgoing mail.
• Photocopying.

What You'll Bring

• Educated to standard grade level or experience in a similar role
• Well developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.

What We Offer

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Lisa Farrell, Assistant Service Manager, Medical Directorate on [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on [e-mail]