Administrative Assistant (23650)

Barnardo's; St Helens; On-site; GBP 15,000 - 21,000; Part time

Job summary

Barnardo's in the North West seeks an Administrative Assistant to support three services: Moving On 2Gether, Cared for Children's Emotional Wellbeing Service, and Foster Well. The role is part-time (21.75 hours per week) with an office base in St Helens town centre, and flexible working patterns discussed on appointment.

You will work in the Admin Team, assisting Therapists, Mental Health Practitioners and Team Managers, using SUR databases, Microsoft 365, and other tools.

Qualifications

• Proficiency across SUR databases and Microsoft 365 applications.
• Ability to manage priorities across multiple services and collaborate.
• Understanding of GDPR and confidentiality with emotional resilience.
• Experience with handling sensitive referrals preferred.

Responsibilities

• Support Therapists, Mental Health Practitioners and Team Managers to deliver services.
• Process referrals with sensitivity and maintain confidentiality.
• Assist with admin tasks across three services (Moving On 2Gether, EW Service, Foster Well).
• Use a range of digital systems; training provided.

Skills

Advanced digital systems proficiency

Self-motivation and coordination

Independent and collaborative working

Keen attention to detail

Positive attitude and professional沟通

Strong understanding of GDPR and confd

Emotional resilience

Adaptability in busy environment

Tools

SUR databases

Microsoft 365 applications

Graphic design platforms

Cloud-based document storage

Third-party portals

MS Outlook

Excel

Word

PowerPoint

Teams

OneDrive

SharePoint

Dynamics 365

Forms

Bookings

Yarooms

IAPTUS

Canva

Job description

At Barnardo's, we know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. Join us in our Admin Team to help support Looked After Children and their Foster Carers, through our Emotional Wellbeing Services.

This role is for an Administrative Assistant across 3 sister services – Moving On 2Gether (Halton), Cared for Children's Emotional Wellbeing Service (Knowsley) and Foster Well (North West region). All three services are dedicated to providing therapeutic support to fostering placements, working directly with the children, young people and families. We work flexibly to meet the needs of the service users, in partnership with staff from social care, health, schools and other agencies in the best interests of those we support. The Administration Team support our Therapists, Mental Health Practitioners and Team Managers to deliver these services, playing a critical role in ensuring that the families can access support when they need it.

In your role as Administrative Assistant, we would expect you to be able to demonstrate the following essential skills:

• - Advanced digital systems proficiency across a range of platforms (such as SUR databases, all Microsoft 365 applications, basic graphic design platforms, cloud-based document storage, 3rd party portals)
• - Self-motivation and coordination, managing priorities across services
• - Both independent & collaborative working
• - Keen attention to detail
• - Positive attitude, professional communication and manner
• - Strong understanding of GDPR and confidentiality
• - Emotional resilience – this role will include processing referrals which include sensitive information
• - Adaptability within a busy & changing environment

We welcome applicants where your previous roles may not reflect the exact job description, though you are able to clearly demonstrate transferable skills.

The following attributes, though not essential to the role, are desirable:

• - Experience in health & safety compliance monitoring
• - Experience in meeting preparation, facilitation and minute-taking
• - Experience of working within hybrid teams, and/or multiple locations
• - Experience within the Mental Health and/or Social Care sectors
• - Experience of working within a charity
• - Confidence and experience using the following digital systems: MS Outlook, Excel, Word, Powerpoint, Teams, OneDrive, Sharepoint, Dynamics 365, Forms, Bookings, Yarooms; IAPTUS; Canva

Full training on all applicable systems and tasks will be provided.

This role is part time: 21.75 hours per week, with an office base in St Helen's town centre. The working pattern will be discussed and agreed with the successful candidate. This role would be able to be worked within school hours, however is year-round.

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

If you have any questions or would like an informal conversation about the role, please contact Amber Knowles: [e-mail]

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible