Business Support Administrator - Leaving care

Recruitment Hub; Northampton; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

28 days annual leave

Local Government Pension Scheme

Immediate life cover

Up to 25 days additional leave

Employee Assistance Programme

Employee discounts

Flexible working arrangements

Career development opportunities

Subsidised town centre parking

Job summary

Northamptonshire Children's Trust is seeking an experienced administrator to join the Leaving Care Business Support team. The role offers variety, development opportunities and a chance to make a difference in the lives of young people aged 16 to independence.

The post is based at Russell House, Northampton, 25 hours weekly, 9:30am–2:30pm with flexible hours subject to service needs.

Qualifications

• Networking with multi-agency professionals and solution-focused approach.
• Fast-paced, sensitive environment with task prioritisation and high workload.
• Strong literacy and numeracy with attention to detail.
• Proficient in Word, Excel, PowerPoint and Teams to work efficiently.
• Clear communication and relationship-building with colleagues and partners.
• Experience in minute-taking; touch-typing is advantageous.

Responsibilities

• Work within the Leaving Care Team combining admin, finance tasks and event coordination.
• Support statutory delivery for young people aged 16–25 with timely assistance.
• Assist with multi-agency safeguarding meetings and accurate record-keeping.
• Contribute to facilities management and service projects for positive outcomes.
• Manage accommodation bookings and interpretation services; collaborate with partners.
• Work independently and with the team using MS Office applications.

Skills

Networking

Solution-focused

Fast-paced environment

Literacy & numeracy

MS Office

Communication

Minute-taking

Touch-typing

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities
• Subsidised town centre car parking scheme

About the role

Do you enjoy being at the heart of a busy team, keeping things organised and running smoothly?

We are looking for an experienced administrator to join our friendly and supportive Leaving Care Business Support team. This rewarding role offers plenty of variety, opportunities to develop your skills, and the chance to make a genuine difference to the lives of young people from aged 16 to independent living.

You will be office based at Russell House, Northampton, and work 25 hours per week across five days. The standard working pattern is 9:30am to 2:30pm, with some flexibility around hours that can be discussed, subject to service needs.

We're always happy to speak with interested candidates. If you've read the job description and have any questions, please feel free to email [e-mail].

What will you be doing?

Working within the Northamptonshire Children's Trust Leaving Care Team, this varied role combines administrative responsibilities, finance-related tasks and event coordination throughout the year.

A key part of the role involves supporting the delivery of statutory support and transition services for young people aged 16 to 25, helping to ensure they receive timely and effective assistance.

No two days are the same, with responsibilities including supporting practitioners with a range of multi-agency safeguarding meetings and ensuring accurate records are maintained through minute-taking and general administrative support.

Alongside this, you'll contribute to facilities management activities and support a variety of service projects, helping the team deliver positive outcomes for young people.

Strong organisational skills will be essential when managing accommodation bookings and coordinating interpretation services, while excellent communication skills will enable you to work effectively with colleagues, partner agencies and service users.

The role requires the ability to work independently as well as collaboratively within a team, together with confidence using Microsoft Office applications, including Word, Excel and Teams.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

About you

• We are looking for someone who will enjoy networking with multi agency professionals and is solution-focused, with experience in business support.
• You're used to working in a fast-paced sensitive environment, able to prioritise tasks, meet deadlines and manage a high-volume workload.
• With strong literacy and numeracy skills, you consistently apply excellent attention to detail.
• Proficiency across Microsoft applications-including Word, Excel, PowerPoint and Teams allows you to work efficiently and professionally.
• Clear and effective communication comes naturally to you, enabling you to build positive relationships with colleagues and partners.
• You will have proven experience in minute-taking, and touch-typing skills would be advantageous as this forms a key part of the role.

When applying please ensure your supporting statement details how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education.

About us

At Northamptonshire Children's Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire.

We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged.

We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with an Outstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria.

If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children's Trust could be the place for you.

Supporting Children - A Career That Matters

Attached documents:

• JD_PS- Administrator 2 - Localities (3).pdf - Job Description and Person Specification