Administrative Assistant

CAP Resourcing LTD; Gloucester; On-site; GBP 25,000; Full time

Job summary

An opportunity as a Client Support Administrator at CAP Resourcing LTD in Gloucester invites experienced administrators to play a vital role in supporting a professional services firm. The job entails providing comprehensive admin support, handling communications, and ensuring excellent client service. Ideal candidates will have strong organizational skills, previous office experience, and confidence in customer interactions. The position offers a competitive salary, contributory pension scheme, and a wide array of benefits including generous holiday entitlement.

Benefits

Contributory pension scheme

25 days’ holiday plus bank holidays

Employee Assistance Programme

Qualifications

• Strong organisational skills and attention to detail required.
• Confident communicator with excellent customer service capabilities.
• Previous office-based experience preferred, particularly in accountancy/finance.

Responsibilities

• Providing administrative support across the business.
• Handling calls and emails, responding to queries.
• Keeping client records accurate and up to date.

Skills

Organisational skills

Customer service

Communication

Adaptability

Education

Previous office-based experience

Tools

Microsoft Office

Job description

Client Support Administrator

Gloucester

Salary - £25,000 + benefits

This is a great opportunity for an experienced administrator looking for a role that’s both varied and rewarding. You’ll play a key part in the smooth running of a busy professional services firm, supporting colleagues across different departments and ensuring clients receive the very best service.

What you’ll be doing:

• Providing administrative support across the business, from onboarding clients to compliance checks and updating systems
• Handling calls and emails, responding to queries, and following up with clients
• Welcoming visitors and offering reception support where needed
• Keeping client records accurate and up to date
• Preparing documents, reports and correspondence
• Supporting colleagues with day-to-day operational tasks and suggesting ways to improve processes

What we’re looking for:

• Strong organisational skills and attention to detail
• A confident communicator who provides excellent customer service
• Enthusiasm, adaptability, and a willingness to get involved wherever needed
• Previous office-based experience (accountancy/finance experience a bonus)
• Good working knowledge of Microsoft Office
• Ability to manage your own workload and work proactively

What’s on offer:

• A wide variety of work and the chance to make a real impact
• Competitive salary with regular reviews
• Contributory pension scheme
• 25 days’ holiday plus bank holidays
• Employee Assistance Programme (confidential advice & counselling)

This role offers variety, responsibility, and the opportunity to be a valued part of a supportive team.