Administrative Apprentice - Stakeholder & Learner Support

The Regenda Group; Liverpool; On-site; GBP 13,000 - 16,000; Full time

Benefits offered by this job

Flexible working options

27 days paid annual leave

5% Pension contribution

£250 learning allowance

Volunteer days

Job summary

The Learning Foundry, part of The Regenda Group, is recruiting for an administrative apprentice to support the Stakeholder & Learner Engagement Team. You will help with learner engagement, recruitment activities, onboarding and programme administration across funded learning programmes.

The role offers an 18-month fixed-term contract, full-time hours (35 per week) and a salary of £14,560 per year. Training will be provided to develop essential admin and customer service skills.

Qualifications

• Demonstrable experience in a similar field/role.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and the ability to communicate concerns, and complex/contentious issues in a diplomatic manner.
• Proven ability to analyse problems and to develop and successfully implement practical and workable solutions.
• Ability to deal with changing priorities, work under pressure, meet tight deadlines and be flexible.
• Ability to work collaboratively with staff at all levels across the Company and with external stakeholders.
• Experience in Microsoft Word, PowerPoint, Excel and Outlook.
• Excellent organisational skills and time management.
• The post holder will undergo an enhanced DBS check.

Responsibilities

• Provide high-quality administrative and operational support to the Stakeholder & Learner Engagement Team.
• Assist with learner engagement, stakeholder relationships, recruitment activities, learner onboarding and programme administration.
• Support coordinators and managers to ensure an excellent customer experience throughout the learner journey.

Skills

Excellent written and verbal comms

Excellent interpersonal skills

Analytical problem solving

Ability to work under pressure

Team collaboration

MS Word

PowerPoint

Excel

Outlook

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Job description

The Learning Foundry, part of The Regenda Group, is recruiting for an administrative apprentice to support the Stakeholder & Learner Engagement Team. You will help with learner engagement, recruitment activities, onboarding and programme administration across funded learning programmes.

The role offers an 18-month fixed-term contract, full-time hours (35 per week) and a salary of £14,560 per year. Training will be provided to develop essential admin and customer service skills.