Apprenticeship Coordinator — Stakeholder & Learner Support

Pertemps Specialist Division; Stafford; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid work pattern

25 days leave + bank holidays

Wellbeing days

Employee Assistance Programme

Extra work-from-home weeks

Job summary

Pertemps Specialist Division is seeking an Apprenticeship Coordinator Employer & Learner Support in Stafford. The role focuses on onboarding, learner records, progress monitoring and compliance documentation, delivering excellent stakeholder support across employers and apprentices.

You will manage onboarding, eligibility checks and enrolment, maintain records, monitor progress, and coordinate documentation while building strong stakeholder relationships.

Qualifications

• Highly organised, personable and enjoys fast-paced, service-focused environment.
• Strong administration and organisational skills.
• Excellent communication and customer service abilities.
• High attention to detail and accuracy.
• Confidence using Microsoft 365 and database systems.
• Ability to manage multiple priorities and deadlines.
• Proactive, adaptable and solutions-focused approach.
• Experience building positive relationships with customers, learners, employers or stakeholders.

Responsibilities

• Act as the main point of contact for employers and apprentices.
• Support learner onboarding, eligibility checks and enrolment activities.
• Maintain accurate learner records and apprenticeship documentation.
• Monitor apprentice progress and provide updates to employers and internal teams.
• Coordinate gateway activities and prepare supporting documentation.
• Respond to employer and learner enquiries in a timely and professional manner.
• Support apprenticeship compliance and funding requirements.
• Build strong stakeholder relationships and contribute to continuous improvement initiatives.

Skills

Administration

Organisational skills

Communication

Customer service

Attention to detail

Multitasking

Stakeholder management

Problem solving

Tools

Microsoft 365

Database systems

Job description

Pertemps Specialist Division is seeking an Apprenticeship Coordinator Employer & Learner Support in Stafford. The role focuses on onboarding, learner records, progress monitoring and compliance documentation, delivering excellent stakeholder support across employers and apprentices.

You will manage onboarding, eligibility checks and enrolment, maintain records, monitor progress, and coordinate documentation while building strong stakeholder relationships.