Clinical Directorate Coordinator

The Methodist Church in Britain; Llyswen; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Development pathways

Welsh language training

Staff well-being

Rural county setting

Job summary

Powys Teaching Health Board is seeking an experienced Administrative Coordinator to support the Clinical Director and a six-doctor team. This role manages diaries, governance actions, recruitment administration, meetings, and reporting deadlines while triaging requests across dispersed services in the county.

Travel across Powys and flexible working are required. You will liaise with clinical and corporate teams, maintain electronic records and support governance, quality, and improvement

Qualifications

• Degree or equivalent knowledge and experience in administrative, executive support, medical secretary or service coordination roles supporting senior clinicians or teams.
• Experience managing complex diaries, meeting coordination and competing priorities.
• Ability to travel across Powys and work flexibly to meet service needs.

Responsibilities

• Run the administrative coordination hub for the Health Board-wide medical model, covering diaries, governance actions, workforce administration, recruitment and onboarding, meetings and reporting deadlines.
• Prioritise and triage requests, draft correspondence and briefing material, resolve administrative problems and escalating clinical, governance or workforce risks.
• Act as liaison between the Clinical Director, medical team and the Medical Director's Office, executive and corporate teams, Community Services, nursing and therapies, primary care and external organisations.
• Keep a clear distinction between functional direction from the Clinical Director and routine line management through Community Services.
• Work across the advert's listed areas: planning and design, clinical governance and quality, improvement and monitoring, communications, clinical, finance and budget, management and training, digital and information.

Skills

Admin systems

Governance processes

NHS structures

Communication

Data protection

Education

Degree or equivalent

Tools

Microsoft 365

Job description

This coordinator role supports the Clinical Director of a six-doctor clinical oversight team at Powys Teaching Health Board, acting as the central hub for the team's administration. The work covers diaries, governance actions, workforce and recruitment admin, meetings, reporting deadlines and liaison with executive, corporate and community services teams. Autonomy is central, with the post-holder triaging requests across dispersed services in the county. Travel across Powys and flexible working are required.

What the job involves

• Run the administrative coordination hub for the Health Board-wide medical model, covering diaries, governance actions, workforce administration, recruitment and onboarding, meetings and reporting deadlines
• Prioritise and triage requests, draft correspondence and briefing material, resolve administrative problems and escalating clinical, governance or workforce risks
• Act as liaison between the Clinical Director, medical team and the Medical Director's Office, executive and corporate teams, Community Services, nursing and therapies, primary care and external organisations
• Keep a clear distinction between functional direction from the Clinical Director and routine line management through Community Services
• Work across the advert's listed areas: planning and design, clinical governance and quality, improvement and monitoring, communications, clinical, finance and budget, management and training, digital and information…

Qualifications

• Degree, or equivalent knowledge and experience from administrative, executive support, medical secretary or service coordination roles supporting senior clinicians or teams

Experience

• Managing complex diaries, meeting coordination and competing priorities
• Preparing agendas, reports, presentations, minutes, action logs and briefing papers for senior meetings and governance forums
• Coordinating projects or service workstreams and monitoring delivery against agreed actions and deadlines
• Maintaining electronic records, information systems, workforce trackers and administrative databases
• Working autonomously, exercising judgement and prioritising workload in a fast-paced environment
• Communicating effectively with clinicians, senior managers, corporate teams and external organisations

Skills & knowledge

• Advanced knowledge of administrative systems, governance processes and NHS organisational structures
• Proficiency in Microsoft 365 including Outlook, Word, Excel, PowerPoint and Teams
• Sound understanding of information governance, confidentiality, records management and data protection
• Specialist knowledge of medical terminology
• Highly developed verbal and written communication skills
• Excellent organisation, strong attention to detail and accurate analysis of information

Other

• Ability to travel throughout Powys and surrounding areas
• Ability to work flexibly to meet service needs
• Resilience and adaptability to changing demands and urgent requests

Nice to have

• Knowledge of NHS workforce, recruitment, onboarding, appraisal and revalidation processes
• Understanding of PTHB services and clinical governance arrangements
• Experience supporting services across multiple geographical locations
• Experience developing administrative systems, standard operating procedures and service improvement initiatives
• Advanced Excel skills, including data analysis, reporting and dashboard development
• Influencing and coordinating work across teams and locations without line management responsibility
• Some Welsh language ability, or an eagerness to learn

What’s offered

• Range of development pathways
• Training support, including for Welsh language
• Prioritisation of staff well-being and work-life balance
• Working in a rural county with a varied portfolio of community-based services