Administration Support Officer

Train Work Live; Brecon; Remote; GBP 27,000 - 28,000; Part time

Job summary

Powys Teaching Health Board in Brecon is seeking a part-time Administrative Assistant (18.75 hours per week) on a fixed-term basis for 2 years to support the Community Services Manager in Mid Powys. You will manage correspondence, arrange meetings, and maintain records, contributing to efficient, patient-centred operations.

The role requires discretion, strong organisational skills, and the ability to work independently as well as part of a team within the NHS Wales framework.

Qualifications

• NVQ 3 or equivalent qualification or relevant experience.
• Experience of using computer-based management information systems.
• Experience and an ability to prepare detailed reports.
• Experience of using computer software programmes.
• Experience of working in an environment where both tact and diplomacy has had to be used.
• Knowledge of the structure and operation of the Health Board.

Responsibilities

• Provide high-quality administrative and clerical support to the Community services Manager in Mid Powys for 18.75 hours per week, supporting the effective delivery of patient-focused services.
• Manage correspondence, arrange meetings, prepare agendas and minutes, maintain accurate records and filing systems, and respond to enquiries from staff, service users and external agencies.
• Support data management systems, including WCCIS and WPAS, and ensure confidentiality and compliance with policies.
• Maintain professionalism to contribute to the delivery of safe, patient-centred services.

Skills

Advanced keyboard skills

Excellent communication

Time management

Report writing

Data analysis

Welsh language awareness

Education

NVQ 3 or equivalent qualification

Tools

Computer-based management information systems

Computer software programmes

Job description

Main area Community services Grade Band 3 Contract Fixed term: 2 years (due to funding) Hours Part time - 18.75 hours per week (Ideally Monday to Friday, however open to negotiation for the right candidate) Job ref 070-AC123-1026

Employer Powys Teaching Health Board Employer type NHS Site PTHB Brecon Hospital Town Brecon Salary £26,813 - £27,890 per annum pro rata Salary period Yearly Closing 04/11/2026 23:59

Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.

Job overview

This post is fixed term/secondment for 2 years due to funding

The post holder will provide high-quality administrative and clerical support to the Community services Manager in Mid Powys for 18.75 hours per week, supporting the effective delivery of patient-focused services. Working independently and as part of a wider team, the post holder will undertake a range of administrative duties including managing correspondence, arranging meetings, preparing agendas and minutes, maintaining accurate records and filing systems, and responding to enquiries from staff, service users and external agencies. The role requires excellent organisational and communication skills, a high degree of confidentiality, and the ability to prioritise workload effectively while supporting the smooth operation of community services across the county.

Main duties of the job

The post holder will provide comprehensive administrative and clerical support to the Frailty Service across South Powys, ensuring the smooth and efficient day-to-day operation of the service. Key responsibilities will include managing correspondence and enquiries; organising meetings, appointments and events; preparing agendas and recording accurate minutes; maintaining electronic and paper-based filing systems; monitoring actions and deadlines; processing clinical and administrative documentation; and supporting data management systems, including WCCIS and WPAS.

The post holder will provide high-quality administrative support to managers, communicating effectively with colleagues, and service users. They will be responsible for maintaining strict confidentiality at all times, ensuring compliance with relevant policies and procedures, and contributing to the delivery of safe, effective and patient-centred services through a professional, organised and proactive approach.

We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with train you

Working for our organisation

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/ . There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

Qualifications and Knowledge

• NVQ 3 or equivalent qualification or relevant experience
• Experience of using computer-based management information systems
• Experience and an ability to prepare detailed reports
• Experience of using computer software programmes
• Experience of working in an environment where both tact and diplomacy has had to be used
• Knowledge of the structure and operation of the Health Board

Experience

• Advanced Keyboard Skills equivalent to RSA 2/3
• Excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public

Skills and Attributes

• Demonstrate PTHB Values
• Excellent verbal and written communication skills
• Identify, prioritise and work to short deadlines
• Work without supervision to achieve the objectives of the post
• Design and layout reports, forms and other documents to a high quality and appropriate format
• Take accurate minutes
• Collate and undertake a basic analysis of data
• Prepare information for meetings and seminars
• Communicate clearly and succinctly, both orally and written
• Some ability to speak, read and/or write Welsh, or an eagerness to learn.

As a Health Board we embrace diversity and inclusion. We offer a supportive and welcoming place to work which is free from discrimination and fair in all our working practices.

We’ll value your contribution whether you’re looking for your first job, an apprenticeship, re-entering the workforce or looking for a career change. Powys Teaching Health Board warmly welcomes all.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.