Administration Support

Confidential; Greater London; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Hybrid working

Full training provided

Salary £20,000 per annum

Job summary

Confidential in Greater London is seeking a friendly, proactive candidate to join a small sales and administration team on a 12-month maternity-cover contract. The role combines customer enquiries, policy administration and general office duties.

Hybrid working is offered; no insurance experience required and candidates with limited work experience will be considered. You will communicate professionally with customers and support the team from home as needed. Full training will be provided.

Qualifications

• Good written and verbal communication skills.
• Friendly and confident when speaking with customers.
• Positive attitude and willingness to learn.
• Self-motivated and proactive, especially when working from home.
• Ability to work well as part of a small team.

Responsibilities

• Deal with inbound and outbound calls from customers interested in insurance products.
• Support the sale and renewal of insurance policies.
• Respond to customer emails in a professional and timely manner.
• Assist the sales and administration team with a broad range of administrative duties.
• Work independently and proactively when working from home as part of the hybrid working arrangement.

Skills

Communication skills

Customer service

Teamwork

Self-motivated

Working from home

Job description

Role Overview

Our client is looking for someone to join their small, friendly sales and administration team on a 1-year employment contract to provide maternity leave cover.

This is a busy and varied position suited to someone who enjoys speaking with customers, is friendly, works well with others and has a positive attitude. Previous insurance experience is not required, and candidates with limited or no work experience will be considered.

Key Responsibilities

• Deal with inbound and outbound calls from customers interested in insurance products.
• Support the sale and renewal of insurance policies.
• Respond to customer emails in a professional and timely manner.
• Assist the sales and administration team with a broad range of administrative duties.
• Work independently and proactively when working from home as part of the hybrid working arrangement.

Essential Requirements

• Good written and verbal communication skills.
• Friendly and confident when speaking with customers.
• Positive attitude and willingness to learn.
• Self-motivated, responsible and proactive, particularly when working from home.
• Ability to work well as part of a small team.

Desirable

• Limited previous work experience may be beneficial, although no experience is required.
• An interest in developing customer service, sales and administration skills.

Package

• Salary: £20,000 per annum
• 1-year employment contract covering maternity leave
• Hybrid working
• Full ongoing training provided