Insurance Sales Administrator

Coversure Careers; United Kingdom; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive salary

Career progression

Training to qualifications

Job summary

Coversure Cramlington is hiring a part-time Insurance Sales Administrator (2-3 days per week) to support clients and manage insurance administration with full training provided. You can move into commercial lines or advance toward industry qualifications as you grow with the team.

This is an exciting time to join our business, with fantastic career progression, comprehensive training, and opportunities to develop within the insurance industry.

Qualifications

• Excellent customer service and communication skills.
• A confident telephone manner.
• Drive and enthusiasm to learn and develop within insurance.
• Strong attention to detail and the ability to multi-task.
• Ideally, experience in insurance or financial services (personal lines such as home or motor is a plus).

Responsibilities

• Working with our clients to deliver outstanding customer service and administer insurance policies.
• Achieve and exceed realistic targets for renewals, retention, and customer satisfaction.
• Ensure all work complies with FCA regulations while maintaining the highest standards of client care.
• Support clients with queries, policy changes, and advice across a range of insurance products.

Skills

Customer service

Telephone skills

Detail oriented

Learning mindset

Insurance experience

Education

Cert CII

Job description

Are you ambitious, customer-focused, and ready to take the next step in your career? At Coversure Cramlington, we’re looking for a motivated individual to join our team on a part time basis (2-3 days a week). Tohelp us grow by supporting clients and delivering exceptional insurance administration support.

You might be new to insurance, currently working in personal lines and looking to move into commercial, or already an experienced broker—whatever your background, if you have the drive to succeed, we’d love to hear from you!

With the right training, support, and opportunities, you can thrive in this newly created role.

This is an exciting time to join our business. The successful candidate will benefit from fantastic career progression, comprehensive training, and development opportunities within the insurance industry.

Key Responsibilities

• Working with our clients to deliver outstanding customer service and administer insurance policies
• Achieve and exceed realistic targets for renewals, retention, and customer satisfaction
• Ensure all work complies with FCA regulations while maintaining the highest standards of client care
• Support clients with queries, policy changes, and advice across a range of insurance products

About You

As one of our Insurance Sales Administrators, you’ll receive full training and support, with the chance to gain industry-recognised qualifications such as Cert CII. You should naturally have:

• Excellent customer service and communication skills
• A confident telephone manner
• Drive and enthusiasm to learn and develop within insurance
• Strong attention to detail and ability to multi-task
• Ideally, experience in insurance or financial services (personal lines such as home or motor is a plus)

What’s on Offer

• Competitive salary plus benefits
• Career progression and professional development opportunities
• Supportive, collaborative team environment
• Training to become a qualified insurance professional