Administration Secretary

The Methodist Church in Britain; England; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Flexible working requests discussed at

Flexible working considered

Job summary

The Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking an administrator to provide front-line support to the West (Adult) Community Mental Health Team. The role is part-time (30 hours per week) and office-based, with flexible working discussed at interview.

Applicants must already work for one of seven named local NHS bodies. The post involves handling calls from vulnerable service users, managing records securely, and ensuring smooth office operations under the Business

Qualifications

• RSA II typing or equivalent
• GCSE English and Maths

Responsibilities

• Provide an administrative service to the West (Adult) Community Mental Health Team
• Answer the phone to vulnerable service users
• Work efficiently with current systems and processes
• Ensure the security and accessibility of information and documentation
• Help keep the office running smoothly
• Organise own workload and take delegated decisions and actions
• Be approachable and welcoming to clients in all settings
• Work under the direction of the Business Administration Manager, using own initiative

Skills

Organisational skills

Communication skills

Attention to detail

Office software

Customer service

General computer skills

Education

RSA II typing or word processing

GCSE English and Maths

Tools

Microsoft Office

Other computer software

Job description

This administrator post sits in the West (Adult) Community Mental Health Team within the South Area of Hampshire and Isle of Wight Healthcare NHS Foundation Trust. The work centres on giving the team an administrative service, including answering calls from vulnerable service users and keeping records secure and accessible. It is a part-time role of 30 hours a week, based in an office, with flexible working requests discussed at interview. Applicants must already work for one of seven named local NHS bodies.

What the job involves

• Provide an administrative service to the West (Adult) Community Mental Health Team
• Answer the phone to vulnerable service users
• Work efficiently with current systems and processes
• Ensure the security and accessibility of information and documentation
• Help keep the office running smoothly
• Organise own workload and take delegated decisions and actions
• Be approachable and welcoming to clients in all settings
• Work under the direction of the Business Administration Manager, using own initiative

Qualifications

• RSA II or equivalent in typing or word processing
• GCSE in English and Maths

Skills & knowledge

• Excellent organisational, IT, administration and secretarial skills
• Strong communication skills
• Excellent attention to detail
• Good working knowledge of Microsoft Office
• Positive approach to customer care
• Competent in a range of computer software

Other

• Currently employed by Hampshire & Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT or Portsmouth Hospitals University NHS Trust
• Currently employed by University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT

What’s offered

• Flexible working requests considered as part of the interview process