Administration Secretary

Southern Health NHS Foundation Trust; Southampton; On-site; GBP 12,000 - 18,000; Part time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking an efficient Administrator to support the West (Adult) Community Mental Health Team in a busy office setting.

You will handle phone calls from vulnerable service users, manage information securely, and use Microsoft Office to maintain documentation and processes.

The role is part-time, 30 hours per week, and requires a friendly, customer-focused approach with strong organisational and communication skills.

Qualifications

• Excellent organisational, IT, administration and secretarial skills.
• Strong communication abilities and attention to detail.
• Good working knowledge of Microsoft Office and standard office processes.

Responsibilities

• Provide quality administrative services to the West (Adult) Community Mental Health Team.
• Answer the phone to vulnerable Service Users and manage information securely.
• Maintain documentation and processes to underpin the smooth running of the office.

Skills

Administrative skills

IT proficiency

Communication

Attention to detail

Phone handling

Tools

Microsoft Office

Job description

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust to appoint an efficient and motivated Administrator within the South Area -- West (Adult) Community Mental Health Team. This post involves working in an office setting.

Your main responsibility will be to provide quality administrative services to the West (Adult) Community Mental Health Team including answering the phone to vulnerable Service Users, working efficiently with current systems and processes and ensuring security and accessibility of relevant information and documentation and to help underpin the smooth running of the office.

With a positive approach to customer care you will need to be able to demonstrate excellent organisational, IT, administration and secretarial skills. Together with strong communication skills you will also have excellent attention to detail and a good working knowledge of Microsoft Office. You will be approachable and welcoming to clients in all settings. You will work under the direction of the Business Administration Manager, but will be capable of using your own initiative.

This is a part time position for 30 hours per week.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.