Administration & Scheduling Coordinator

Charterhouse Recruitment; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Full time

Job summary

Minster Plumbing & Heating Ltd is seeking an Administration Coordinator to provide organised administrative support across office operations, customer care and project delivery. You will coordinate information, appointments and records to keep work moving, support payroll and billing, and build effective relationships with customers and site teams.

The role involves handling timesheets, scheduling, invoicing and reporting, in a busy office environment in York.

Qualifications

• Strong organisational skills and attention to detail in handling records and documents.
• Clear, professional communication by phone and email, with a helpful approach to customers and colleagues.
• Ability to prioritise multiple tasks and work effectively in a busy team.
• Proficiency with standard office software; training on bespoke systems will be provided.

Responsibilities

• Coordinate information, appointments and records across customers, site teams, Contracts Managers, Project Managers and Finance.
• Process timesheets, calculate payroll-related data and maintain accurate logs.
• Handle calls and emails from customers, suppliers and engineers, recording enquiries and work requests.
• Book customer appointments and coordinate plumbers and electricians with Contracts Managers.
• Record and track sales variations, invoices and billing information for projects.
• Support document processing, site files and project records, and prepare reports as requested.
• Maintain training registrations and health and safety records, flag training needs and book courses.
• Book vehicle servicing and maintain fleet logs, coordinating vehicle issues.

Skills

Organisational skills

Attention to detail

Communication skills

Scheduling experience

MS Office / spreadsheets

Job description

Minster Plumbing & Heating Ltd is seeking an Administration Coordinator to provide organised administrative support across office operations, customer care and project delivery. You will coordinate information, appointments and records to keep work moving, support payroll and billing, and build effective relationships with customers and site teams.

The role involves handling timesheets, scheduling, invoicing and reporting, in a busy office environment in York.