Administration Officer

Opus People Solutions Ltd; Rugby; On-site; GBP 18,000 - 21,000; Full time

Job summary

Rugby Borough Council is seeking an administrative support officer to assist the Waste Services Team Manager and the WSU Management Team. This office-based role is located at the Works Service Unit, Newbold Road, Rugby, CV21 1DH.

Pay rate is 13.47 per hour for 37 hours per week (Monday to Friday). The contract is for 3 months with a review for extension.

Responsibilities

• Providing frontline administrative support for daily waste operations.
• Reception duties, booking in/out visitors and ensuring awareness of depot Health and Safety procedures.
• Supporting the preparation of operational reports, waste volume tracking, and compliance documentation.
• To record accurate and timely crew completion times and allocate assistance where necessary.
• Ensuring all documentation complies with council policies and regulatory requirements.
• To deal with incoming mail via a range of different mailboxes/hand delivered, distributing to relevant teams, attaching response/ times and relevant information.
• To assist with the preparation of Managers reports, briefing notes etc for submission, issuing daily paperwork to crews and recording work allocation.
• Preparation of correspondence providing excellent customer service including answering telephone calls, answering email, dealing with queries from crews, the Contact Centre, Councillors, and members of the public.
• To record allocation of stock, stock replenishment and awareness of excessive distribution including PPE
• To maintain accurate storing of paperwork according to legal requirements.

Job description

Pay rate: 13.47
Hours: 37 Monday-Friday
Location: Works Service Unit, Newbold Road, Rugby, CV21 1DH - office based
Contract: 3 months with review for extension

Opus People Solutions are recruiting on behalf of Rugby Borough Council To provide clerical and administrative support to the Waste Services Team Manager and the WSU Management Team. The Works Service Unit team looks after Waste and Street Cleansing services for the Council.

Responsibilities will include:

• Providing frontline administrative support for daily waste operations.
• Reception duties, booking in/out visitors and ensuring awareness of depot Health and Safety procedures.
• Supporting the preparation of operational reports, waste volume tracking, and compliance documentation.
• To record accurate and timely crew completion times and allocate assistance where necessary.
• Ensuring all documentation complies with council policies and regulatory requirements.
• To deal with incoming mail via a range of different mailboxes/hand delivered, distributing to relevant teams, attaching response/ times and relevant information.
• To assist with the preparation of Managers reports, briefing notes etc for submission, issuing daily paperwork to crews and recording work allocation.
• Preparation of correspondence providing excellent customer service including answering telephone calls, answering email, dealing with queries from crews, the Contact Centre, Councillors, and members of the public.
• To record allocation of stock, stock replenishment and awareness of excessive distribution including PPE
• To maintain accurate storing of paperwork according to legal requirements.

All offers are subject to satisfactory compliance screening, including verification of the right to work in the UK and satisfactory employment references.