RQ1747400 – Waste Data Officer

Carrington Blake Recruitment; Coventry; On-site; GBP 31,685,000 - 33,062,000; Full time

Job summary

Coventry City Council is recruiting a Waste Data Officer to manage and maintain accurate waste service data, provide administrative support to the Domestic Waste Team, and monitor service performance.

The role requires strong Excel skills, IT proficiency, and the ability to produce and analyse reports. You will work in a hybrid setup with 2 office days per week, and be part of a team focused on compliant, efficient waste services.

Qualifications

• Excel proficiency is essential.
• Experience in a fast-paced, customer-facing service environment.
• Strong IT skills with diverse systems.
• Ability to produce, interpret and analyse reports.
• Excellent verbal and written communication.
• Strong problem-solving and decision-making.
• Ability to build positive working relationships.
• Customer service focus.
• Ability to work under pressure and manage priorities.
• Flexible and adaptable to changing service needs.

Responsibilities

• Deliver administrative support and assistance to the Domestic Waste Team.
• Ensure compliance with service data and reporting requirements.
• Support the management and coordination of Waste Support Assistants.
• Produce, analyses and maintain reports using a range of ICT systems and applications.
• Monitor and maintain data accuracy across waste service systems.
• Work collaboratively with operational and administrative teams to improve service delivery.
• Ensure all duties are carried out in accordance with Council policies, procedures and relevant legislation.
• Adhere to safeguarding, health and safety, data protection, equality, diversity and inclusion requirements.
• Attend mandatory training and participate in development activities relevant to the role.
• Provide additional support to Waste Data Assistants and wider service areas as required.

Skills

Excel

Customer service

Communication skills

Analytical skills

Report analysis

Problem solving

Time management

Tools

ICT systems

Data reporting software

Job description

Client: Coventry City Council

Location: Hybrid Working - Minimum 2 office days per week

Office Locations: Office attendance split between (One Friargate) and (Whitley Depot, Coventry)

Pay Rate: £14.82 per hour PAYE

Hours: 30 hours per week (flexible across 4 or 5 days)

Contract: Temporary - 3 months with potential to extend.

Main purpose of the Role

The main purpose of the Waste Data Officer role is to manage and maintain accurate waste service data, provide administrative support to the Domestic Waste Team, monitor service performance, and support the coordination of Waste Support Assistants. The role helps ensure waste services run efficiently, meet data and compliance requirements, and are continuously improved.

Key Responsibilities

• Deliver administrative support and assistance to the Domestic Waste Team.
• Ensure compliance with service data and reporting requirements.
• Support the management and coordination of Waste Support Assistants.
• Produce, analyses and maintain reports using a range of ICT systems and applications.
• Monitor and maintain data accuracy across waste service systems.
• Work collaboratively with operational and administrative teams to improve service delivery.
• Ensure all duties are carried out in accordance with Council policies, procedures and relevant legislation.
• Adhere to safeguarding, health and safety, data protection, equality, diversity and inclusion requirements.
• Attend mandatory training and participate in development activities relevant to the role.
• Provide additional support to Waste Data Assistants and wider service areas as required.

About You

We are looking for someone with excellent organizational, communication and analytical skills who can thrive in a busy, customer-focused environment.

Essential Skills & Experience

• Excel confidence is essential.
• Experience working within a fast-paced, customer-facing service environment.
• Strong IT skills with experience using a variety of systems and software packages.
• Ability to produce, interpret and analyse reports.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to build positive working relationships and effective partnerships.
• Strong customer service focus.
• Ability to work under pressure and manage competing priorities.
• Flexible and adaptable approach to changing circumstances and service needs.

Desirable

• Previous experience within Domestic or Commercial Waste Operations.
• Knowledge of waste management, recycling services and relevant legislation.
• Experience supporting service performance, compliance or operational reporting functions.

Must hold Full UK Driving License, access to their own vehicle. An Excel test will be part of the interview process.