Administration Officer

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 26,000 - 33,000; Full time

Job summary

A leading company is seeking an Administration Officer for a permanent position in the Coroner’s office. The role includes customer interaction, general office duties, and support for bereaved families. Applicants should have strong communication skills and the ability to manage sensitive situations. A CV is required for application.

Qualifications

• Must be computer literate and have experience in dealing with the public.
• Ability to deal with enquiries from bereaved families and professionals.

Responsibilities

• Customer facing role at the Coroner’s office dealing with the public.
• Supporting bereaved people through the coronial process.
• Acting as Court Usher in relation to the Coroners Court.

Skills

Communication

Data Inputting

Public Interaction

Job description

Administration Officer

Permanent

Grade 3 - £26,409 - £32,654

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

This is a customer facing role at the Coroner’s office and will involve dealing with the Public and undertaking general office, administration and reception duties. The role involves supporting bereaved people through the coronial process. The successful applicant will be expected to deal with distressing situations, images and information in relation to death and bereavement.

Must be able to act as Court Usher in relation to the Coroners Court.

Key requirements/Skills & Experience

The applicant must be computer literate and have experience in dealing with the public.

The applicant must be able to demonstrate a high level of accuracy when data inputting and undertaking administrative duties.

Ability to deal with enquiries from the public, bereaved families and professionals such as the Police, GPs, Hospitals and Legal Professionals whilst understanding the importance of confidentiality.

Excellent communication skills

Ability to prioritise and manage workload

Willingness and ability to work flexibly across a variety of duties.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

For any queries in relation to this role please contact: Tracy Organ [e-mail]

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements, before any employment offer can be confirmed.

Job Description and PersonSpecification

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.