Administrator/Receptionist

Hartford Care Ltd; Bembridge; Remote; GBP 18,000 - 21,000; Full time

Job summary

Hartford Care Ltd in Bembridge, Isle of Wight, is seeking an Administrator/Receptionist to be the warm first point of contact for residents, families and visitors, providing reliable administrative support and helping maintain a calm, welcoming home. You will handle general clerical tasks, coordinate with the Home Manager, and assist with IT systems and document tasks; DBS check is required.

The role suits an organized, empathetic communicator who enjoys teamwork and delivering quality care in a

Qualifications

• Compassionate and caring nature.
• Excellent communication and IT skills with MS Word, Excel and Outlook.
• Good telephone manner.
• Strong organisation and planning skills.
• Able to work on own initiative and as part of a team.
• Flexible approach to working hours.

Responsibilities

• Be the first point of contact for visitors to the home.
• Perform general reception and administrative duties.
• Provide support to the Home Manager and team.
• Liaise with applicants to arrange interviews.
• Transcribe minutes of meetings from Dictaphone.
• Welcome family carers to the home and assist as needed.

Skills

Communication skills

Teamwork

Organisation

Problem solving

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Role

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values ofCreating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.