administrator/receptionist

Hartford Care Limited; Bembridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

Hartford Care Limited in Bembridge is seeking an Administrator/Receptionist to be the first point of contact for visitors to the home, and to perform general reception and administrative duties while supporting the Home Manager.

You should have strong IT skills including Microsoft Word, Excel and Outlook, excellent written and verbal communication, and good organisational and planning abilities. You must be flexible and able to work as part of a team, with a DBS check required.

Qualifications

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours
• This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.

Responsibilities

• Act as first point of contact for visitors
• Perform general reception and administrative duties within the home
• Support the Home Manager
• Liaise with applicants to arrange interviews
• Update training records on internal systems
• Transcribe minutes of meetings from a Dictaphone
• Welcome a family carer into the home

Skills

Communication skills

IT skills

Telephone manner

Organisation and planning

Teamwork

Flexibility

DBS check experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?

Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?

Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?

Are you caring, warm and understanding?

Are you spontaneous, patient, flexible and have a good sense of humour?

Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours
• This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.