Administration Assistant

The Orders of St John Care Trust; High Wycombe; On-site; GBP 12,949,000 - 13,776,000; Part time

Benefits offered by this job

28 days holiday

Workplace pension

Free DBS

Employee Assistance Programme

Refer a Friend £1000

Blue Light Card & My Rewards

Job summary

The Orders of St John Care Trust is hiring an Administration Assistant at The Heights in High Wycombe. You will support the Home Manager with reception, administrative and basic finance tasks, handling inquiries with a welcoming, professional manner and assisting with infection control and testing coordination.

You’ll help organise events and manage couriers, contributing to a warm, safe environment for residents and staff.

Qualifications

• Previous experience in administrative or reception roles.
• Proficient with Microsoft Office.
• Experience handling cash and maintaining reports.

Responsibilities

• Support Home Manager with reception, administrative and basic finance tasks.
• First point of contact for enquiries; ensure professional, welcoming interactions.

Skills

Microsoft Office

Reception

Cash handling

Administrative tasks

Education

GCSE Maths

GCSE English

Job description

Administration Assistant

Location: The Heights, High Wycombe, HP13 5US

Pay rate: £12.97

Contracted Hours: 14

ABOUT THE ROLE

You’ll support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, you’ll demonstrate a professional and welcoming manner to all those who visit, live and work in our homes. You will be responsible for ensuring that all our visitors follow the infection control rules in force at any given time, also taking the lead on coordinating any testing requirements, organising couriers and associated administrative tasks.

Our homes are fun, so you’ll also assist with the planning and management of events that take place in the home, including celebrating residents’ milestone birthdays, fetes, employee presentations or other activities planned by our Activities Coordinator.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

Rated ‘Outstanding’ by the CQC, The Heights is a purpose-built care home in High Wycombe offering specialist nursing and dementia care for older people. Part of The Orders of St John Care Trust, our not-for-profit status means every decision is centred around our residents and helping the people we care for feel valued, respected and supported every day

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development.

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• A workplace pension
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You will have previous experience from an administrative or reception job and confident using Microsoft Office. In addition, you’ll have experience of handling cash and keeping reports up to date. Ideally you will have your Maths and English to GCSE level. But most importantly you will be comfortable in an elderly care setting, able to relate to our residents in a caring and sensitive manner.

This is a busy and varied role, so you’ll need to be efficient and organised and happy to use your initiative to ensure all tasks are completed in a timely manner. And as the first person who many of our visitors will speak to or see, you will have excellent communication and interpersonal skills.