Administration Assistant

Nottingham University Hospitals NHS Trust; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Nottingham University Hospitals NHS Trust is seeking an enthusiastic Haematology Administration Assistant to provide comprehensive administrative and clerical support to the Haematology Outreach PA and clinical team. The role includes preparing outreach visits, assessing patients for first appointments, and handling reception duties in a busy outpatient setting.

You will communicate clearly with patients and staff, maintain confidentiality and manage multiple tasks to meet deadlines,

Qualifications

• Strong communication skills are essential to liaise with patients, staff and clinical teams.
• Discretion and ability to handle confidential information.
• Proficient IT skills for computer-based tasks and letter creation.
• Ability to multitask and work effectively in a busy environment.
• Team-focused approach within a fast-paced outpatient setting.

Responsibilities

• Provide administrative and clerical support to the Haematology Outreach team.
• Prepare Outreach Visits to community settings and complete patient assessments for first appointments.
• Telephone patients to confirm appointment times and provide information.
• Cover reception and clinic preparation duties in Outpatient Reception.
• Manage multiple tasks and meet deadlines with professional communication.
• Maintain confidentiality and handle sensitive information appropriately.
• Create patient letters and support day-to-day administration in Haematology Services.

Skills

Clear communication

Interpersonal skills

IT proficiency

Confidentiality

Teamwork

Job description

Provide efficient administrative and clerical support to the Haematology Outreach PA and clinical team, including completing patient outcomes.

Prepare Outreach Visits to community settings, including completing patient assessments for first appointments.

Telephone patients to confirm appointment times and provide relevant information.

Cover reception and clinic preparation duties in the Outpatient Reception as required.

Manage multiple tasks effectively, ensuring deadlines are met.

Communicate clearly and professionally with staff, patients, and other departments.

Maintain confidentiality and handle sensitive information appropriately.

We are looking to recruit an enthusiastic and self‑motivated individual.

As Haematology Administration Assistant your role will be to support our teams to ensure that a comprehensive administrative and clerical service is delivered within Haematology Services, providing excellent service to both our staff and our patients.

You will require strong communication skills as this role entails liaising with a wide range of individuals including patients, members of the public, managers, and clinical staff.

This post will require you to work as part of a team at City campus, in a very busy and fast paced environment and to undertake the day to day administration duties , provision of reception service, general administration and creation of patient letters.

It is expected that you will have strong IT skills and be confident in undertaking a range of computer based activities.

This is an excellent opportunity for a person with sound communication, interpersonal and organisational skills.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.