Haematology Outreach Admin & Patient Support

Nottingham University Hospitals NHS Trust; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Nottingham University Hospitals NHS Trust is seeking an enthusiastic Haematology Administration Assistant to provide comprehensive administrative and clerical support to the Haematology Outreach PA and clinical team. The role includes preparing outreach visits, assessing patients for first appointments, and handling reception duties in a busy outpatient setting.

You will communicate clearly with patients and staff, maintain confidentiality and manage multiple tasks to meet deadlines,

Qualifications

• Strong communication skills are essential to liaise with patients, staff and clinical teams.
• Discretion and ability to handle confidential information.
• Proficient IT skills for computer-based tasks and letter creation.
• Ability to multitask and work effectively in a busy environment.
• Team-focused approach within a fast-paced outpatient setting.

Responsibilities

• Provide administrative and clerical support to the Haematology Outreach team.
• Prepare Outreach Visits to community settings and complete patient assessments for first appointments.
• Telephone patients to confirm appointment times and provide information.
• Cover reception and clinic preparation duties in Outpatient Reception.
• Manage multiple tasks and meet deadlines with professional communication.
• Maintain confidentiality and handle sensitive information appropriately.
• Create patient letters and support day-to-day administration in Haematology Services.

Skills

Clear communication

Interpersonal skills

IT proficiency

Confidentiality

Teamwork

Job description

Nottingham University Hospitals NHS Trust is seeking an enthusiastic Haematology Administration Assistant to provide comprehensive administrative and clerical support to the Haematology Outreach PA and clinical team. The role includes preparing outreach visits, assessing patients for first appointments, and handling reception duties in a busy outpatient setting.

You will communicate clearly with patients and staff, maintain confidentiality and manage multiple tasks to meet deadlines,