Administration Assistant

Confidential; Martlesham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Polkadotfrog are delighted to support a fantastic, growing business near Ipswich in their search for a reliable and organised Administration Assistant. This permanent role suits someone who is organised, customer-focused and comfortable handling day-to-day office tasks. A full driving licence and vehicle are required due to location.

The role offers varied administrative duties and training for those starting their careers, with opportunities for development within a growing team.

Qualifications

• Good administrative and/or organisational skills.
• Confident using email and standard office systems.
• Great attention to detail and pride in accuracy.
• Clear and professional communication with customers and colleagues.
• Previous admin or customer service experience is beneficial; training provided.

Responsibilities

• Handle incoming post and ensure it is distributed appropriately.
• Monitor and allocate emails received into the central inbox.
• Respond to and deal with basic payment-related customer queries.
• Make straightforward updates to customer records, including changes to email addresses and other contact details.
• Manage office stock and ensure essential supplies are available.
• Provide general administrative support to the wider team as required.

Skills

Administrative skills

Organisational skills

Customer focus

Attention to detail

Communication

Email systems

Office software

Tools

Email systems

Office software

Job description

Administration Assistant
Martlesham, Ipswich
Permanent

Due to the location, candidates will need a full driving licence and vehicle

Polkadotfrog are delighted to be supporting a fantastic, growing business based on the outskirts of Ipswich, in their search for a reliable and organised Administration Assistant.

This is a varied administrative role, ideal for someone who is organised, customer-focused and comfortable handling a range of day-to-day office tasks.

Key Responsibilities

• Handling incoming post and ensuring it is distributed appropriately.
• Monitoring and allocating emails received into the central inbox.
• Responding to and dealing with basic payment-related customer queries.
• Making straightforward updates to customer records, including changes to email addresses and other contact details.
• Managing office stock and ensuring essential supplies are available.
• Providing general administrative support to the wider team as required.

We are looking for someone who

• Has good administrative and/or organisational skills.
• Is confident using email and standard office systems.
• Has good attention to detail and takes pride in accurate work.
• Communicates clearly and professionally with customers and colleagues.
• Previous office administration or customer service experience would be beneficial, although full training will be provided where required.

This is a great opportunity for someone at the start of their career, who would love the opportunity to join a growing business, offering excellent career development opportunities.

At Polkadotfrog, we are committed to delivering an exceptional experience for both our clients and candidates. If you require any reasonable adjustments during the recruitment process, such as access to information in an alternative format, please let us know as early as possible so we can support you appropriately.

Whilst we would love to respond to every applicant, due to the volume of applications received this isn't always possible. If you haven't heard from us within five working days, please assume your application has been unsuccessful on this occasion. INDH