Administration Assistant

Weightmans; Liverpool; On-site; GBP 20,000 - 26,000; Full time

Job summary

Weightmans in Liverpool is seeking an Administration Assistant to support the Healthcare team, ensuring efficient operation of the unit and accurate handling of files.

You will open new files, perform checks, maintain records, process post via FlowMatrix, and handle electronic filing. The role requires GDPR compliance and data-security discipline.

Proficiency with Microsoft tools and MatterSphere is essential, and you will contribute to billing support and training while aligning with our values.

Qualifications

• Experience in general administration and file management.
• Familiar with GDPR checking and data security procedures.
• Proficient with Microsoft Office and the MatterSphere platform.

Responsibilities

• Open new files including checks and setup.
• General file maintenance and record keeping.
• Carry out general administrative tasks and billing support as needed.
• Process incoming post and extract key dates.
• Electronic filing and GDPR checks of medical records.
• Ensure data security procedures are followed at all times.
• Close files and archive appropriately.
• Keep all file information updated and adhere to team SLAs.
• Liaise with support teammates to manage workload.
• Participate in training and development opportunities.
• Resolve minor IT problems and use Microsoft and MatterSphere.

Skills

General administration

GDPR compliance

Communication skills

Tools

Microsoft Office

MatterSphere

Job description

PLEASE NOTE: This role is not on the list of occupations eligible for sponsorship under the Skilled Worker route

Our Healthcare team is a vibrant specialist department. We provide advice on all aspects of healthcare law, including clinical negligence, patient safety, consent to treatment, human rights, child law and mental health.

The ethos of the team is to work hard for our clients so that we secure the right outcome for them. In doing so we improve our technical skills and enhance our ability to meet the clients' needs as they evolve.

The healthcare sector is fast moving and the challenge of working for our clients provides very interesting work. The successful candidate will be highly motivated to develop their own and our teams’ practices. We provide a supportive environment in which to work.

Role

As an Administration Assistant you will be report to your Support Team Manager and you will play an integral role in the efficient running of the team. Jobs you will be asked to will include:

• Opening new files including performing necessary checks and set up etc.
• General file maintenance
• Carry out general administrative tasks
• Processing of incoming post via FlowMatrix, to include extraction of key dates
• Electronic Filing
• GDPR checking of medical records
• Comply with all data security procedures, at all times
• Closing files and archiving
• Keep all file information updated - associates / MI / key dates
• Adhere to the service levels within the team and ensure work is completed within these levels
• Liaise with the other support team members to effectively manage workload
• Be responsible for own training needs and keep up to date with all training opportunities
• Provide assistance in the billing process and other admin duties as and when necessary
• Resolve minor IT problems and have proficient knowledge of Microsoft and MatterSphere

PLEASE NOTE THE WORKING HOURS ARE 11AM-7PM

This list is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role. As an Administration Assistant you will also ensure you comply with relevant Weightmans and client policies and procedures, and consistently work in accordance with our values.