Administration Assistant

Cinnamon Care Collection; Greater London; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance Programme

Care Workers Charity

Discount Retail Scheme

Cycle Scheme

Eye Care

Refer a Friend Scheme

Reward Vouchers

Awards

Job summary

Cinnamon Care Collection is seeking an Administration Assistant/Receptionist for Leah Lodge, a 48-bed dementia care home in Blackheath. The role involves being the first point of contact, handling reception duties and HR-related administration, with broader finance tasks as needed.

The successful candidate will have strong IT skills, a keen eye for detail, and the ability to manage multiple tasks in a busy home environment.

Qualifications

• Must have good IT experience and attention to detail.

Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical.
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties.
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
• Organise internal meetings and ensure that any requirements have actioned.
• Coordinate the staff meal process as applicable to the individual home.
• Respond to any emergency situations as requested by the home.
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Skills

IT literacy

Attention to detail

Communication skills

Job description

Administration Assistant/Receptionist

£13.48 per hour plus Company Benefits

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies To Work For’

Please note, we are unable to offer sponsorship for this role.

Leah Lodge based in Blackheath is a 48 bedded beautiful home that cares for dementia residents.

We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role will be working 32 hours per week, between the hours of 9am to 5pm and will be on a two week rolling rota, working the following shifts;

• Paid Breaks
• Uniforms
• Staff Meals
• Nest Pension
• Employee Assistance Programme
• Care Workers Charity
• ‘Spice of Life’ – Discount Retail Scheme
• Cycle Scheme
• Eye Care
• Refer a Friend Scheme
• Reward Vouchers
• Quarterly & Annual Company Recognition Awards

As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties, you will provide additional administration support to the Home Administrator – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification:

• IT literacy – competent with the use of systems