Administration Assistant

Millbrook Lodge; Gloucester; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

28 days holiday including Bank Holiday

Workplace pension

Free DBS

Employee Assistance Programme

Refer a Friend scheme

Blue Light Card discounts

Job summary

Millbrook Lodge is seeking an Administration Assistant to support the Home Manager with reception, admin and basic finance tasks. You will be the first point of contact for inquiries, ensuring a professional, welcoming atmosphere for residents, families, and staff.

The role includes coordinating infection control, testing requirements, and assisting with events and activities within the home. A busy, caring environment awaits with opportunities to contribute to residents’ well-being.

Qualifications

• Experience in an administrative or reception role.
• Confident using Microsoft Office software.
• Experience handling cash and keeping reports up to date.
• GCSE Maths and English to minimum standard.

Responsibilities

• Support the Home Manager with reception, administrative and basic finance tasks.
• Be the first point of contact for enquiries and maintain a professional, welcoming manner.
• Coordinate infection control rules and testing requirements as needed.
• Assist with planning and managing events and activities in the home.

Skills

Cash handling

Reception experience

Customer service

Communication skills

Organisational skills

Education

GCSE Maths and English

Tools

Microsoft Office

Job description

Administration Assistant

Administration Assistant

Location: Millbrook Lodge

Pay rate: £13.87

Contracted Hours: 30 a week 09:00-15:00 Monday to Friday some weekends maybe required

ABOUT THE ROLE

You’ll support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, you’ll demonstrate a professional and welcoming manner to all those who visit, live and work in our homes. You will be responsible for ensuring that all our visitors follow the infection control rules in force at any given time, also taking the lead on coordinating any testing requirements, organising couriers and associated administrative tasks.

Our homes are fun, so you’ll also assist with the planning and management of events that take place in the home, including celebrating residents’ milestone birthdays, fetes, employee presentations or other activities planned by our Activities Coordinator.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1, years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe with PPE and daily testing

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)


• Higher rates of pay at weekends (delete for Oxon)


• A workplace pension


• Free DBS


• Access to our Employee Assistance Programme


• Refer a Friend scheme rewarding you up to £ for every recommendation you make who successfully starts working for us


• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You will have previous experience from an administrative or reception job and confident using Microsoft Office. In addition, you’ll have experience of handling cash and keeping reports up to date. Ideally you will have your Maths and English to GCSE level. But most importantly you will be comfortable in an elderly care setting, able to relate to our residents in a caring and sensitive manner.

This is a busy and varied role, so you’ll need to be efficient and organised and happy to use your initiative to ensure all tasks are completed in a timely manner. And as the first person who many of our visitors will speak to or see, you will have excellent communication and interpersonal skills.