Admin Assistant - Care Home

Barchester Healthcare; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free training

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month

Pension scheme 3%

Job summary

Barchester Healthcare is seeking an Admin Assistant at a care home to handle a range of tasks, including answering the phone, filing, and supporting managers. You will also meet visitors and show prospective clients around to showcase our care standards.

The role requires a friendly, people-oriented approach and good computer skills. Training and development opportunities are provided to help you grow in your responsibilities.

Qualifications

• Ability to multi‑task across admin tasks and residents support.
• Good computer skills and confident telephone manner.
• People orientation with residents and families.
• Willingness to develop skills through formal courses.

Responsibilities

• Answer phone and direct inquiries.
• Maintain and file documents and records.
• Support managers with daily admin tasks.
• Meet and greet visitors and show families around the home.

Skills

Multi-tasking

Computer skills

Telephone etiquette

People skills

Tools

MS Office

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi‑task, good computer skills and a confident telephone manner you could be well‑suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector‑leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’
• Workplace Pension scheme, with Employer contributions from 3%
• And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.