Admin Assistant - Care Home

Barchester Healthcare; Chester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free training

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month

Long Service Awards

Pension scheme

Job summary

Barchester Healthcare is seeking an Admin Assistant at one of our care homes in the UK. You will answer calls, manage files, and support managers with day-to-day tasks. You’ll also meet visitors and welcome families, helping them see what makes our home special.

We value people skills and a genuine care for residents. The role offers development opportunities and a supportive team environment within a vibrant care setting.

Qualifications

• Ability to multitask across tasks and priorities.
• Good computer skills and familiarity with office software.
• Confident telephone manner and clear communication.
• People-focused with a genuine interest in residents and families.

Responsibilities

• Answer the phone and direct inquiries appropriately.
• Handle and file documentation; support managers with admin tasks.
• Meet and greet visitors and guide tours for prospective clients and families.
• Engage with residents to help create a friendly, welcoming environment.

Skills

Multi-tasking

Computer skills

Phone etiquette

People skills

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person - you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our 'Refer a Friend' bonus scheme
• 'Employee of the Month' rewards and 'Long Service Awards'
• Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

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