Admin Services Manager

NHS National Services Scotland; Dundee; On-site; GBP 35,000 - 45,000; Full time

Job summary

NHS Scotland seeks an Admin Services Manager for General & Vascular Surgery. This role involves managing administrative staff, overseeing budgets, and ensuring efficient patient information flow. The successful candidate will play a key role in enhancing surgical care delivery in Tayside.

Qualifications

• Experience in managing administrative staff within a clinical setting.
• Ability to develop and implement administrative protocols.

Responsibilities

• Manage and develop administrative and clerical staff.
• Oversee budget for administrative staff and monitor additional work.
• Ensure timely patient information delivery to GPs and NHS staff.

Skills

Leadership

Budget Management

Communication

Health & Safety Management

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An opportunity has arisen for the post of Admin Services Manager for General & Vascular Surgery, following the promotion of the previous post holder.

You will play a vital part in the delivery of surgical care for the patients of Tayside. The Care Group is responsible for organising all unscheduled surgical care, as well as extensive outpatient care and elective operations. Through our administrative teams, we are continually seeking to improve the quality of patient experience, safe and rapid clinical communication, efficient use of clinical time and optimisation of technology. You will be at the heart of delivering vital services, playing a key role in the leadership of the Care Group and fostering an improvement culture.

Your core duties will be:

• To manage and develop the administrative and clerical staff within the Clinical Care Group
• To manage the budget for all administrative staff within the Clinical Care Group and monitor any additional work agreed with medical staff.
• To plan, review and develop administrative services within the Clinical Care Group
• To ensure that patient information is received timeously by GP’s and other Multidisciplinary NHS staff
• To manage and develop administrative protocols, procedures and standards
• To co-ordinate the management of complaints within the department
• To manage medical rota production (through rota co-ordinator) and to co-ordinate clinical training events, governance meetings etc.
• To provide operational management of the non-clinical accommodation occupied by the Clinical Care Group including the organisation of estates work.
• To lead and co-ordinate the management of Health & Safety within the Clinical Care Group

The closing date for applications is Monday 26^th May.

Interviews will be held during the week on the afternoon of Wednesday 4^th June. If you will not be available then, please could you notify us when you apply and we will find a suitable date. Interviews will be held in person, unless a candidate is unable to attend (in which case TEAMS can be considered).

If you have any questions about the role, please contact Stuart Keys ([e-mail]), Clinical Care Group Manager and Line Manager for this role.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
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Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside