Admin Officer (AO) - Band E

Virtual Bridges; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established public sector agency is seeking a dedicated admin officer to support the legal system. This full-time role involves preparing court documents, managing records, and ensuring compliance with quality standards. The position is office-based in Stoke town centre, offering a structured work schedule from Monday to Friday. With a commitment to accessibility and support for all candidates, including veterans and individuals with disabilities, this opportunity provides a chance to contribute meaningfully to the justice system while gaining valuable administrative experience. If you're organized and ready to make a difference, this role is for you.

Qualifications

• 12-18 months of admin experience in a workplace setting.
• Ability to manage correspondence and maintain records.

Responsibilities

• Prepare papers and files for court and meetings.
• Create and update records on the computer system.
• Manage calls and correspondence efficiently.

Skills

Administrative Skills

Data Entry

Communication Skills

Time Management

Education

High School Diploma

Tools

In-house Computer System

Job description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our public sector client is looking for a temporary employee to join their team as an admin officer. This is initially a temporary role until March 2026. There may be a chance of an extension, but this will be down to business need. This is a full-time role, Monday - Friday, 37 hours per week. Usual working hours will be 9-5. The pay rate for this role will be £12.53ph.

Due to the nature of the work, this role is fully office based. The office is located in Stoke town centre.

Your day-to-day duties will include:

1. Preparing papers and files for court, tribunals, hearings, and meetings.
2. Creating and updating records on in-house computer system and data input.
3. Answering telephone calls and inbox management.
4. Post opening and dispatch.
5. Standard letters and correspondence, minutes, notes, reports, submissions etc., according to guidelines and instructions.
6. Ensuring compliance and administration documentation meet quality standards.

Minimum Requirements:
The successful candidate for the role will have 12-18 months of admin experience within a workplace.

The successful candidate for this role will be subject to a Basic DBS check and referencing. If this is something you would be interested in, please apply for more information.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.