Admin Officer

Brook Street; City Of London; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Guaranteed interview for veterans and/

Defence Employer Recognition Scheme -

Armed Forces Covenant support

Résumé du poste

Westminster Court - Admin Officer in London is a full-time, weekday role (9am–5pm), temporary long-term. Initial pay is £13.36 per hour, rising to £15.59 after 12 weeks. The role supports court proceedings, welcomes users, and manages daily court lists to ensure timely and smooth hearings.

You will coordinate with legal teams, interpreters, and support services, prepare court materials, and assist with remote hearings using CVP. The job blends in-person and remote hearing support.

Qualifications

• Must be careful and organised with busy schedules and accurate records.
• Excellent communication, able to stay calm under pressure.
• Customer-focused, supports people through process-driven situations.
• Able to coordinate with multiple stakeholders to keep things moving smoothly.
• Comfortable with IT for video hearing set-up and support.

Responsabilités

• Oversee and manage the daily list of cases being heard in court, ensuring details are correct
• Welcome and guide court users to the right courtroom or waiting area, maintaining an orderly experience
• Prepare and manage daily court lists, keeping records accurate and parties informed of the hearing process
• Call parties into courtrooms as directed by the judge and in line with the running order
• Provide clear updates to waiting parties on estimated call times and hearing progress
• Coordinate with legal representatives, interpreters, and support services to help each matter transition smoothly
• Support courtroom setup, including ensuring the right documentation and materials are ready
• Carry out general ushering and court user support as required
• Set up and schedule remote hearings using CVP, including creating secure video links
• Send accurate remote hearing invitations with correct joining details and allocated time slots
• Provide technical assistance during video hearings to keep proceedings running effectively
• Handle public and telephone enquiries professionally and efficiently
• Collate and input data from CITM trial forms and other sources into court databases
• Book ad-hoc interpreters when required and process interpreter timesheets

Connaissances

Organised

Strong communication

Customer-focused

Stakeholder coordination

IT for video hearings

Description du poste

Westminster Court - Admin Officer

Location: London

Full time Monday to Friday - 9am to 5pm

Temporary long term ongoing role

Paying £13.36 per Hour and £15.59 per hour after 12 weeks

If you're someone who thrives in a busy, people-focused environment and takes real pride in getting details right, we'd love to hear from you. Hiring for a reputed client, this role sits at the heart of court proceedings-supporting staff, legal teams, and members of the public to ensure cases run smoothly, clearly, and on time.

What you'll be doing:

• Oversee and manage the daily list of cases being heard in court, ensuring details are correct
• Welcome and guide court users to the right courtroom or waiting area, maintaining an orderly experience
• Prepare and manage daily court lists, keeping records accurate and parties informed of the hearing process
• Call parties into courtrooms as directed by the judge and in line with the running order
• Provide clear updates to waiting parties on estimated call times and hearing progress
• Coordinate with legal representatives, interpreters, and support services to help each matter transition smoothly
• Support courtroom setup, including ensuring the right documentation and materials are ready
• Carry out general ushering and court user support as required
• Set up and schedule remote hearings using CVP, including creating secure video links
• Send accurate remote hearing invitations with correct joining details and allocated time slots
• Provide technical assistance during video hearings to keep proceedings running effectively
• Handle public and telephone enquiries professionally and efficiently
• Collate and input data from CITM trial forms and other sources into court databases
• Book ad-hoc interpreters when required and process interpreter timesheets

What you'll bring:

• A careful, organised approach-confident with managing busy schedules and accurate records
• Strong communication skills, with the ability to remain calm and clear under pressure
• Customer-focused mindset and confidence supporting people through process-driven situations
• Comfortable coordinating with multiple stakeholders to keep things moving smoothly
• Practical IT confidence for video hearing set-up and support

Additional information:

• You’ll be supporting both in-person and remote hearing environments, ensuring participants have what they need to join and proceed on time.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.