Admin Clerk Health Visiting

NHS; Milford Haven; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health authority is seeking an Administration Clerk to support child health services in the community. The successful candidate will assist the Health Visiting Team Leader, manage correspondence, schedule meetings, and maintain accurate records using specific systems. Ideally, applicants should have at least 5 GCSEs including IT, experience in administrative roles, and knowledge of child health systems. Being able to communicate in Welsh is desirable. This position is essential in contributing to quality health services.

Qualifications

• Minimum of 5 GCSE or equivalent including IT.
• Knowledge of child health system is essential.
• Understand child protection and data protection.

Responsibilities

• Provide vital administrative support to the Health Visiting Team.
• Manage correspondence and schedule meetings.
• Use the Cypris and WCCIS systems to maintain records.

Skills

Organisational skills

Communication skills

Proficiency in IT

Knowledge of child health system

Teamwork

Education

Minimum of 5 GCSE or equivalent

Tools

Office software programmes

Job description

An opportunity has arisen to join the Health Visiting service as an Administration Clerk to play a key role in supporting child health services across the community.

The post-holder will work with the Health Visiting Team Leader and Health Visiting Team, offering administrative support. You will share responsibility for providing practical support in using the Cypris (Child Health System) to answer queries, arrange appointments for Health staff and carry out general filing duties.

The post holder will also need to be trained in navigating the WCCIS system which is the Health Visiting data base.

Main duties of the job

You will provide vital administrative support to the Health Visiting Team, ensuring smooth and efficient service delivery.

Key responsibilities include managing correspondence, scheduling meetings, preparing agendas and minutes, and maintaining accurate records using the Cypris child health system. You'll handle telephone enquiries professionally, assist with health promotion activities and events, coordinate training, and manage resources.

This role also requires adherence to Health Board policies, confidentiality, data protection, and safeguarding standards at all times. If you're organised, proactive, and passionate about supporting families, please apply for this role.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 26/01/2026

Person Specification

Qualifications and Knowledge

• Minimum of 5 GCSE or equivalent including IT
• Knoweldge of child health system
• Ability to use a number of office software programmes
• Child Protection awareness /Awareness of data protection

Experience

• Experience of working in an Administrative and Clerical role.
• Experience & Knowledge of Flying Start
• Experience of working in a large multidisciplinary team

Language Skills

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.