Admin and Clerical Staff

Queen Elizabeth Hospital; North End; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent healthcare facility in the United Kingdom is seeking a dedicated professional to enhance patient care in oncology. This role involves tracking patients for liver surveillance and chemotherapy treatments, ensuring timely interventions and support. Ideal candidates will possess excellent communication skills and a commitment to collaborative patient management. This position offers a fixed-term contract for 12 months with opportunities for career development in a supportive team environment.

Benefits

Support and advice for staff affected by menopause

Flexible working opportunities

Free counselling service

NHS Pension scheme

Access to Wagestream

Qualifications

• Experience in a healthcare setting supporting patient care.
• Ability to work effectively in a multidisciplinary team.
• Skills in tracking and managing patient flow.

Responsibilities

• Track patients for liver surveillance and SACT treatments.
• Collaborate with clinical teams to manage patient care.
• Assist with assessments under guidance.

Skills

Patient tracking

Collaboration

Communication

Computer literacy

Job description

Overview

This is an exciting opportunity to develop your skills and knowledge in medicine and oncology by tracking our patients through our services. There are 2 initiatives this role will focus on:

• Liver surveillance for high-risk patients – tracking patients onto a database to ensure they get their liver surveillance in a timely way.
• Smoother patient flow through Chemotherapy (SACT) treatments – tracking their pharmacy charts/pathway etc.

Collaboratively case manage the tracking the described cohort of patients within the defined clinical area, with guidance and support from the Medical/ Cancer Nursing team.

• Act as a resource providing pathway advice, support and information to clinical teams to ensure patients have their treatment/surveillance in a safe and effective way.
• Support members of the Multi-disciplinary team to work effectively in delivering care in a timely way.
• Ensure information, advice and services are available in a timely way to ensure smooth management, onward referral when needed, keeping updated with any onward capacity issues and ensuring this is communicated clearly with relevant staff.
• Assist with the assessment of patient tracking with the support of a qualified practitioner when needed.

If yes, come and join us with this exciting role whereby your input will enhance the care of patients undergoing chemotherapy and associated treatments. Your role will be to support the team in ensuring patients prescriptions are taken to pharmacy and returned in a timely way to ensure patients get their treatments in a timely holistic way, supporting patients and the whole team. You will work across all teams - medical/nursing and pharmacy as a key and valued member of our team. Another aspect to the role will be to ensure that patients are logged onto our surveillance system for liver surveillance, another key aspect of ensuring our patients are safe and get our treatment on time. This is a unique and varied role that will evolve over time. Is it currently as a fixed term contract for 12 months funded by the cancer alliance, but you will work as part of our NHS team with all the terms and conditions that come with that. This role would be suited to someone who is either just coming into the NHS or wants to progress their career. You will be well supported by the team and will be able to shape this service under the supervision of the Lead SACT (chemotherapy) Sister.

Applications are welcome from anyone who meets the criteria specified in the person specification regardless of age, gender, disability, race ,ethnicity, religion, belief, sexual orientation or other personal circumstances. Only those applicants who demonstrate in the application form how they meet the criteria in the person specification will be shortlisted for interview. We not only recruit employees based on their qualifications and experience - we recruit individuals who possess and can demonstrate the behaviours which underpin our core values. Please be aware that if applying via NHS Jobs, your application will be imported into Trac. All subsequent information will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through NHS Jobs & we will not be able to respond to any e-mails sent via NHS Jobs. By applying for this post you are agreeing to the transfer of information in the application form to Trac jobs & if you are offered a job your personal information will be transferred into the NHS Electronic Staff Records (ESR) system. Please check your email account regularly for communication regarding this vacancy.

Benefits

• + Support and advice for staff affected by either Peri-Menopause or Menopause + Opportunity to join our Staff Networks which include: Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks. We are committed to being a menopause friendly employer.
• + Flexible working opportunities + Free counselling service + NHS Pension scheme + Access to Wagestream - an app-based service that provides instant earned wage access

Everyone within the Trust has or will shortly need to have a minimum level of skill for computer literacy for their day‑to‑day‑work as we become more digitally mature. Therefore all staff should be computer literate.

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state‑of‑the‑art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken. Our new electronic patient record (EPR) will replace paper‑based patient records from 2026 and will lead to better, safer, joined‑up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community‑based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award‑winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.