Admin Assistant

Peoplebank; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Willowbrook Care Home, a specialist dementia and complex needs care facility in Birmingham, is seeking an Administration and Business Support Assistant. This full-time role (40 hours) includes day shifts, one weekend per month, and a strong focus on organised administration and confidentiality.

You will undertake payroll input, staff records, scheduling and general office duties, ensuring accuracy and discreet handling of information while supporting effective team communication and smooth

Qualifications

• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Excellent communication and telephone manner.
• Ability to manage multiple tasks and prioritise effectively.
• A professional, reliable and confidential approach.

Responsibilities

• Handle payroll input and staff records.
• Manage scheduling and general office duties.
• Serve as a point of contact and answer telephone enquiries.
• Support communication across the team and maintain organised systems.

Skills

Organisational skills

Administrative duties

IT skills (Microsoft Office, email)

Communication and telephone manner

Multitasking and prioritisation

Confidentiality and professionalism

Tools

Microsoft Office

Email systems

Job description

Administration and Business Support - Willowbrook Care Home

Contract: Full Time

Shift Type: Days

Contracted hours: 40

Willowbrook Care Home is a specialist service in Birmingham, providing high quality care for up to 75 residents living with dementia, mental health conditions and complex needs. The home delivers clinically led, person centred care within a structured and supportive environment, promoting independence, stability and overall wellbeing.

• £12.71 per hour
• Contracted to 40 hours per week - One weekend per month required.
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview
As Admin Assistant, you will play a key role in supporting the smooth and efficient day to day running of the home. This is a varied and fast paced role where your organisation, attention to detail and communication skills will ensure operations run effectively.
You will support a range of administrative tasks including payroll input, staff records, scheduling and general office duties, ensuring accuracy and confidentiality. You will also act as a point of contact, handling telephone enquiries and supporting communication across the team.
Working closely with the management and wider team, you will help maintain organised systems, support coordination of tasks and contribute to a professional and well run environment.
What We Are Looking For

• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Excellent communication and telephone manner
• Ability to manage multiple tasks and prioritise effectively
• A professional, reliable and confidential approach

About us
Willowbrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.