Admin Assistant

M & D Care; Aberdare; On-site; GBP 18,000 - 23,000; Full time

Job summary

M&D Care in Hirwaun is seeking an organised Admin Assistant to support the Registered Manager and ensure smooth service operations. The role focuses on maintaining records, coordinating staff activities, and handling communications in a care environment.

The ideal candidate will be professional, reliable and able to prioritise tasks, working well within a small, dedicated team to deliver high standards of care and administrative efficiency in Southwest Wales.

Qualifications

• Strong communication skills and a professional, approachable manner.
• Proficiency in relevant IT systems and software is essential.
• Ability to prioritise tasks effectively and work collaboratively within a team.

Responsibilities

• Maintain accurate financial and compliance records (e.g. PWS monies, DBS checks, health assessments).
• Manage staff systems including alarms, mobile phones, and communication protocols. Handle calls, emails, and correspondence professionally and promptly.
• Coordinate meetings, appraisals, events, and staff inductions.
• Monitor office supplies and manage purchases within budget.
• Take meeting notes and share action points.
• Welcome visitors and arrange hospitality.
• Organise Return to Work meetings and track staff actions.
• Support onboarding and liaise with senior staff.
• Manage incoming/outgoing mail and improve internal communication.

Skills

Communication

IT systems

Attention to detail

Teamwork

Tools

IT systems

Job description

Full job description

We are seeking a highly organised individual to support the smooth running of our office at Specialist Service in Hirwaun. As our Admin Assistant, you will work closely with the Registered Manager and play a vital role in ensuring the smooth and efficient running of the service. Your support will help our team continue to provide high-quality care in a safe and welcoming environment.

Role and Responsibilities

• Maintain accurate financial and compliance records (e.g. PWS monies, DBS checks, health assessments).
• Manage staff systems including alarms, mobile phones, and communication protocols. Handle calls, emails, and correspondence professionally and promptly.
• Coordinate meetings, appraisals, events, and staff inductions.
• Monitor office supplies and manage purchases within budget.
• Take meeting notes and share action points.
• Welcome visitors and arrange hospitality.
• Organise Return to Work meetings and track staff actions.
• Support onboarding and liaise with senior staff.
• Manage incoming/outgoing mail and improve internal communication.

Experience

The ideal candidate will have strong communication skills and a professional, approachable manner. They will be self-motivated, enthusiastic, and committed to maintaining high standards in their work. Proficiency in relevant IT systems and software is essential, along with a high level of integrity and attention to detail. The ability to prioritise tasks effectively and work collaboratively within a team is key to success in this role.

M&D Care are an established family-oriented business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout Southwest Wales for people with Learning Disability, Physical Disability and Mental Health needs.